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Sounds like a great product!

I wonder what the app plans to do about insurance? Say if they move a TV and the TV gets cracked during the duration of the trip.

They'd just get an insurance policy as a fallback but probably just buy the customer a new TV and make sure the mover is more careful next time.
This is a great idea. The last time a company with this idea appeared on HN, some people complained that it wouldn't work for insurance reasons, but that doesn't seem to have been a major factor yet in any of these uber-type industries at any type of scale. That is rather surprising, actually.
Could this service be used to pickup things from the home depot? Say 20 cement packs, a pallet of cinder blocks and some wood? Or is it for consumers only?