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I wonder when Uber/Lyft will encounter the same problem. I worry that residents of poor neighborhoods will receive a low rating from some of the drivers, based on the same reasons why taxi drivers don't want to provide them rides.

I think a low rider rating could be even worse than the color of your skin (in terms of getting a ride from the service - not in any other way!)

Maybe Uber has already turned their data scientists toward the problem and can detect racist drivers.