Ask HN: How to avoid being arrogant?

74 points by pedrodelfino ↗ HN
I have been thinking about arrogance for the last five years and I still cannot grasp it.

Answering any of the questions below will help to discuss the premier question:

1 - What exactly is arrogance?

2 - How do you detect arrogance?

3 - Why some people become arrogant?

4 - Is it always bad? If so, how do you avoid being arrogant?

83 comments

[ 4.6 ms ] story [ 157 ms ] thread
This is an interesting question, and I'm curious to see what others here respond with.

I would say arrogance is using your power, wealth, prestige just to show others that you are powerful.

The secret to gaining respect is having power, but only leveraging it when absolutely necessary.

I think some people become arrogant when they, for whatever reason, start to view themselves as innately superior to other human beings, and as a result, demonstrate a hostility then they feel that their superiority is threatened. I feel like this really just stems from an insecurity that someone has, like if someone is very intelligent at an elite university and feels that by that virtue they are superior to others and that to them it's absurd that an average person could be better than them.
1 - Combination of: Lack of empathy & fear. 2 - See 1 ;) ... 4 - It is bad, unless you're woman in corporation full of men. Then it's tool to succeed.
Working in IT i've dealt with a few arrogant, but often brilliant, tech people.

I myself can come off as arrogant sometimes, and believe me it's always involuntary.

Online I've taken to reading everything I type and trying to imagine reading it from another persons perspective. That way I often throw away comments before posting them.

In real life it's much harder because it often takes me a long pause before I can answer someone, that pause is filtering out unnecessary arrogance and "snide".

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Well first I would say that there is an external and internal arrogance - one that makes you seem arrogant to others, and one that is just your private thoughts. The first is sometimes bad depending on who you're talking to, and the second is ok since it's just your thoughts.

The most important thing to remember is the Golden Rule - treat others as you would wish to be treated in their situation. If being arrogant breaks this rule, then don't do it.

> the second is ok since it's just your thoughts

"Watch your thoughts, for they become your words", is part of a Jewish proverb. What's inside of you will eventually come out, so it's best to deal with it straight away.

This is a great question with a lot to answer. Would love to hear everyone else's thoughts on it.

To me arrogance is conceited. It's assuming you're better than everyone else. It's assuming everyone else is worse than you, and making it shown.

Detecting arrogance is pattern-matching for multiple traits more than a single characteristic. Some examples that show arrogance:

- Thinking you always know best

- Similarly, thinking you're cleverer/funnier/N-er than everyone else

- Not listening or valuing others opinions

This can be verbal as well as non-verbal. Pretty much all of this boils down to two values: narcissism (self-conceit) and lack of respect.

Why people become arrogant is a tough, philosophical and behavioural question. Is it parenting? Is it consistent self-praise? Maybe not being challenged as a kid? It's hard to find a real answer. Sometimes people really excel at an early age and it might make them think they're better than everyone else. Then again, maybe the person didn't grow up to value other people in the right way.

And generally whether it's bad is a situational call IMO. It's bad if you don't have anything to back it up. Even if you're brilliant it's bad if you're a douche about it (and have no respect for others).

Could you blame Steph Curry for being arrogant about being (one of) the best shooter in history? Maybe not, but if he's a dick about it you probably won't like him.

And that's probably what encapsulates whether arrogance is bad: does it hinder your personal relationships — or your personal progression? If so, it's a bad trait. And I think that question can be asked of anything.

Some people below have posted great points in preventing arrogance. Part of the problem is ego: learn that other people do hard work and value them. Easier said than done. Assuming you're doing the easy part of a project is a good tip. Asking people about what they do and actually trying or taking interest in it is another. Working with smart people is even better, though it's not necessary — even not-so-smart people do tough jobs that people might not value.

if you come off as arrogant it probably means you don't push yourself outside of your comfort zone often enough.

i.e. you aren't growing as a human being, you're static, and have become comfortable there in your little niche, so you look down on others who are learning new things.

when was the last time you felt dumb? been a while? fix that. most arrogant people are afraid of feeling dumb so they just dismiss things they aren't good at as beneath them.

Very very easy. Work with people that are much better than you. Difficult to be arrogant when someone can kick your ass, field-wise (sometimes even literally-wise). Plus you get to improve so much faster.

And yes, they're always much people better than you.

This is an excellent way. You will suddenly feel yourself humbled.
How to avoid being arrogant:

"Assume that your part of the project is the easy part." [1]

"Here’s a polite person’s trick, one that has never failed me. ... Ask the other person what they do, and right after they tell you, say: 'Wow. That sounds hard.'" - Paul Ford [2]

[1] http://beyondmanaging.com/2014/09/assume-yours-is-the-easy-p...

[2] https://medium.com/message/how-to-be-polite-9bf1e69e888c

About your #2: be careful (maybe practice a bit first) not to sound sarcastic/condescending.
"You shouldn't carry on a prize but you should merit it" is what my grandmother used to say. I think this holds true with abilities as well. You've worked hard to be where you are, so be proud, but remember what humility feels like. When I hear myself getting a little bit arrogant, I like to think of JP from Grandma's Boy, a shining example of what not be.
I think being aware of it is already a step in the right direction. You can't control what you're saying at all time, but you can try and make effort to be less and less arrogant. Notice when you are and try to fix it, notice when you aren't and try to repeat the pattern.

Of course this advice assume you have already understood that 1) there is nothing to be gained but bad things by being arrogant and that 2) there is no reason to be arrogant.

I'd say arrogance is expecting success without actual certainty that it will occur. Some people are good enough at what they do that their odds of success are high enough to make them seem trustworthy when they speak confidently.

Others have no real reason to expect to be successful, having never experienced success in what they are attempting.

So to me, the best way to avoid arrogance is to take an honest assessment of your experience and whether you have actually experienced success in the arena you are attempting to enter, and if you can't point to past successes, don't speak as if you expect to succeed this time.

This is something that comes with age, I believe. As you get older you gain more experience, so you understand that success is difficult to achieve. This does not necessarily mean approaching things with a defeatist attitude, but rather to take a more comprehensive look at the challenges and not merely rely on your own unproven abilities and proceed accordingly.

Don't read the HN comment section.
Somebody told me once to be open-minded without being empty-headed. I've also heard the phrase "intellectual humility", which I like a lot.

Everybody is stupid and broken in their own way which we can never see ourselves, yet we make a conscious and sometimes very difficult effort to like each other and get along anyway. Either you "get" that, or you're arrogant.

I would say sometimes there is a fine line between arrogance and confidence. I sometimes try to tackle engineering problems, that may be too large for me to tackle by myself. But that is because I want to challenge myself, and prove to myself what I am capable of. Perhaps this is arrogance, perhaps this is just believing in yourself and your capabilities.

When arrogance becomes problematic is when it impacts your ability to work with others. The best type of person is someone who can bring others in to work with them, praise the people they are delegating work to. And share the success of a project, with those vital team players.

(Not directly answering your question - hope it still helps)

Three principles i live by

- Everyone lives in a reality were they are the hero - the smart, clever individual who got perfect reasons to do something and was misunderstood if something went wrong. Let them be this hero or you will be the villain.

- The root of every problem around you is ultimately you, yourself. You should have either fixed it, helped fixing it or avoided it. Blame the next person just delays this.

- We judge our own intellect with our own intellect. We cannot even understand how stupid we are (esp. in specific areas that are not interesting to us). Assume the worst in your own case and you are on the safe side.

And related to this:

So far I have never met a truly intelligent person who questioned another person's cleverness. People who impressed me usually only questioned context, environment and background of that "stupid" person.

(same goes for [negative] arrogance)

1 - What exactly is arrogance?

From an appearance/soft-skills perspective, it is one possible mode of the assertion of social dominance based on skill/expertise. It is a more aggressive one, hence it is more likely to backfire. There are far better ways to assert social dominance based on skill/expertise which are more socially productive and far less prone to backfire.

From a mental functionality perspective, you're being arrogant when you are prone to false negatives when judging other people and their input and prone to false positives when judging your own.

how do you avoid being arrogant?

Humility. Spend time at the bottom of a learning curve. Truly take a deep dive into a different mental model of the world. Prove the null hypothesis. "If you're the smartest guy in the room, you're in the wrong room." If it's the case that no matter what you try, you can't ever find your way to a place where you're mistaken, you missed some big facet of reality, or you're a beginner again, then congrats: You Are Arrogant!

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How to avoid being arrogant? Surround yourself with friends that are better than yourself.
Technical people suffer from what I call "Engineer's Disease". We think because we're an expert in one area, we're automatically an expert in other areas. Just recognizing that helps.

I've also observed that there are generally two types of confidence: the brash, in-your-face type and the quiet, in-the-corner type. The point is not the type, the point is confidence. You need confidence in order to tackle problems, which might be wearing a mask of arrogance.

> Technical people suffer from what I call "Engineer's Disease". We think because we're an expert in one area, we're automatically an expert in other areas. Just recognizing that helps.

I've seen this borne out plenty of times. It can cause trouble when someone with this mindset doesn't realize that not everything is like software, and that 'moving fast and breaking things' in the wrong environment can waste lots of time and money.

Now I haven't worked too many places, so I may be naive and/or ignorant, but it's my feeling that most software jobs outside SV and the startup culture are also the wrong environment for "move fast and break things".
It happens to physicists too, as satirized by SMBC [1]. Without knowing the first thing about psychology/sociology, I'd posit that it's because both have to learn what is socially accepted as a 'difficult' discipline. Since every other subject is perceived as similarly difficult or easier, their meager understanding of another field is magnified out to perfect knowledge (i.e. this subject must be easy to learn since it isn't physics/engineering && I've spent a small amount of effort learning it, therefore I am now an expert). It'd be interesting to see how experts in other 'difficult' fields react, for example, master martial artists or the like.

... but I'm not a psychologist, so take that with a heaping teaspoon of salt.

[1]: http://www.smbc-comics.com/index.php?db=comics&id=2556

The brash ones are usually fronting. Give 'em enough rope and help diligently when they fail. You need them and they need you.

We are all arrayed against the Dark Lord Entropy - humility and "measure twice, cut once" are nearly always in order.

And show your work.

Also technical people are usually very arrogant in human sciences.

Just because psychology or art are not defined in formulas that doesn't mean they're easy. Quite opposite: they're so diverse that it's impossible to formalize them into strict laws.

> they're so diverse that it's impossible to formalize them into strict laws.

More diverse than the stars in the sky? It's a bit rich to suggest that psychology and art can't be formulated into strict laws. Pop music and advertising are some great examples.

You're right that psychology and art can be defined into strict formulas. In fact, they're much better at being put into strict formulas than most of astronomy. That's the main issue: when it comes to psychology and art, we significantly move the goal posts comparted to what we ask of physicists, and I say that as a research physicist.

As an example, I know practically nothing about psychology, having only taken a single intro semester of it at university. That said, from reading your post, I can already make the following claims:

You have a mass of 200kg ± 300kg. You have a temperature of 310K ± 3K. Your age is 60 years ± 55 years.

I'll let you pick any star in the sky. Can you tell me the mass, age, and temperature to the same accuracy?

Arrogant, Assertive, Confident, Direct... these could all be used to describe someone by different people and in different situations. Learning how to gauge the perceptions of others is a valuable skill. You can start by simply asking for frank, private feedback. After a while you just start to pick up on reactions. Choosing not to care about said reactions... well, yeah I guess that's arrogant :)
1 - IMO, Arrogance is a combined belief that one knows more or is more capable than one might actually be, but certainly more than one's peers. This tends to lead to a sense of higher value than those peers, and a disregard for equality.

2 - Detecting arrogance in the self can be hard, but isolation is a good warning sign. If one finds oneself separate from the group, there can be a variety of factors, but check in your heart to see if arrogance is the cause first. To detect it in others, ask questions that deal with empathy and helping others.

3 - People can become arrogant if they are the "biggest fish in a small pond" for too long, and actually are the smartest person in the room for a while. This is one reason it's good to always put yourself in work and cultural situations that test the limits of your abilities and allow you to grow and teach simultaneously.

4 - Arrogance as commonly defined is probably always a "bad" trait, simply because it is anti-social, and an argument can be made that the only real ethical behavior is social behavior. That said, many many arrogant people have made significant contributions to society, but it's important to understand that their arrogance or anti-social behavior may have been a symptom of their brilliance, not the cause.

The way I see it, actual arrogance is a character flaw, allowing yourself to become secure in your "knowledge" that you have something over other people which makes you unconditionally superior. I don't think there's much you can do to cure that except introspection.

If you do not actually think of yourself as superior to others, you can accidentally appear arrogant by failing due diligence when communicating with other people, which in turn may be caused by lack of practice. Pay attention to what you say, and think of what you could have said to deliver your message better.

Especially in writing it's important to imagine how the reader may react to your words, and consider the benefit of terseness over the possibility that you may be misunderstood or misinterpreted. Going over your phrasing once or twice is a good idea as well. Also keep in mind that whoever you're talking to can not know everything that you know, and that this is often not their own fault.