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Ask HN: Any open source alternatives to intercom.io?

7 points by bossx ↗ HN
intercom.io is excellent, but can be quite costly for a startup. Anyone know of any open source alternatives?

9 comments

[ 5.3 ms ] story [ 27.8 ms ] thread
anthony_franco
Intercom does a lot. Any part in particular you're looking to use?
[dead] bossx
Particularly the Support (collaborative inbox) and Live chat
drl42
Serious question: What would you be willing to pay for Intercom? Which features would you use the most?

Intercom is a cross between a CRM, Marketing Automation, Support and Live chat. There are open source alternatives for each of these product lines

bossx
Particularly the Support (collaborative inbox) and Live chat
drl42
For Live chat, there are a couple of options like LiveHelperChat/Livezilla. In the end, I ended up using Olark, since I didn't want to maintain one more service.

For support - It really depends upon your use case and volume. One non-open source alternative is Google Groups - You can configure a Google Group as a Collaborative inbox

skiltz
I'm looking for a cheaper automation system. Startup with not many customers. Starting point seems to be $49 for most of these companies. Drip, ConvertKit, Intercom etc
[dead] venkvis
Check chat.center