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Network Solutions nightmare

3 points by jh37 ↗ HN
Back in 1999 when I purchased my domain name there really wasn't many choices for registering.

Short story to a long battle with them: Network Solutions made it extremely difficult to transfer my domain name out.

1. They tried to upsell me with each call/or support email

2. They explained that I could lose my domain if I transfer out.. How does that happen?

3. They took 6+ days to release, when others I've used released in less than 24hrs. And it wasn't until I..

Took to Twitter for them to listen, and that worked. I am now free from the nightmare that is Network Solutions.

2 comments

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buserror
I have the same problem, my domain name from 1994 or something -- they make it unbelievably hard to transfer, and have charged me a little fortune in 'fees' for 'late renewals' and other completely bogus claims.

Bunch of crooks. Scrapping the barrel -- with me.

The twitter trick is a good one, I'm going to try to escape from their grasp using it...

beezle
I had an issue leaving a hosting company called Arvixe last year. It was a horrible experience and took a week to leave. No upsell but much 'its not our problem' bs.

In theory, they were within allowed timeframes. In comparison to other switches I've made that took minutes to a few hours, it was pathetic and confirmed my belief that moving was the right choice.