HN Explorer

5 comments

[ 5.0 ms ] story [ 19.2 ms ] thread
iqonik
Looks good, the only thing I hate is the 'Free during BETA'. It makes me wonder how you're going to keep going, I'm worried you'll become a key part of my sales process but then one day, disappear.

Take my money straight away, seriously, I don't care that it's BETA, take my money! Don't be scared, you're creating value for me.

going_to_800
Awesome feedback. Thanks a lot. You are right, the free beta looks un-pro. I consider charging but let the beta badge somewhere.
jjoe
Something about chatting with clients or prospects on someone else's page/domain bothers me. I think your pro plan should have an option to brand the chat page with your client's own sub/domain.
going_to_800
Thanks for checking it out. Yes, it has the option to use your own url. Currently we're using full page iframe. We'll also add subdomain support soon.
[dead] piyushco
Agree to what iqonik said. Free during BETA looks unpro. I think the solution to this can be mentioning the pricing you thing it is worth paying and then personally offer it for free once you have any customer ready to use your product.