Their response to requests for DNSSEC support was pretty epicly terrible too.
Basically they used the argument "we are a reseller" (even though they're owned by the registrar) to avoid the rules about supporting DNSSEC, and then relented by saying they could do absolute bare minimum to allow its use on a one-off case for $500 per domain.
This was enough to make me move. I'm using namesilo and couldn't be happier.
I had a similar experience with Hover and DNSSEC. Also, as stated on their site now:
'OK, .cn domains are a bit tricky to transfer. Trust us, we've helped a lot of people through the process. We'd love to help you too: give us a ring at 1-866-731-6556 so that we can sort things out for you. At no charge of course.'
...which is very misleading. They do not offer .cn domain transfers at all. I reported this 3 months ago but they still have not changed the wording as they said they would.
I'd be interested in a neutral registrar, who wouldnt comply to random silly laws. Such as impacting freedom of expression, or who would not kidnap your domain.
Management, interface. I have been with some "small-time" regional registrars and some of the interfaces where terrible. Simple tasks become complicated (and sometimes impossible), often I found myself emailing them because their interface didn't have a certain functionality.
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[ 2.7 ms ] story [ 44.8 ms ] threadEase of use.
Amount of up-selling you'll have to deal with.
Yeah that sounds like a good choice.
http://plaintextoffenders.com/reformed
Basically they used the argument "we are a reseller" (even though they're owned by the registrar) to avoid the rules about supporting DNSSEC, and then relented by saying they could do absolute bare minimum to allow its use on a one-off case for $500 per domain.
This was enough to make me move. I'm using namesilo and couldn't be happier.
Used namesilo and route53 for awhile now, happy customer.