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Eh, they only keep saying it's a 'problem' because its Medium and that presumably gets more clicks for the author. Saying something is broke gets a lot more attention than saying its an obstacle we've fixed.
The real "Problem" problem is the following. Almost all the easy problems have been solved. The biggest problems are the following: Housing for all, Transportation, Medical insurance, food, and water. These aren't just technological in nature. They're more political than technological. Unfortunately, this day an age, even for the most minor political innovation (example: Uber) solving those political problems takes a vast army of lobbyists: that's the ultimate "Problem" problem.
Nicely written article on the adage of first-world problems. They're always there. Yes, the author is correct in comparing those 'problems' as insignificant when compared on a world scale, but they're still problems in a sense. There's nothing wrong with doing everything within one's ability to strengthen their local community. Problems are problems, no matter what the size.