As a satisfied Tarsnap customer - thanks to cperciva for this explanative post-mortem & making the refund automatic rather than based on who emails support and complains...
making the refund automatic rather than based on who emails support and complains
It never occurred to me to only issue refunds to people who complained... quite aside from being utterly unfair, handling account credits individually would take a crazy amount of time.
5 comments
[ 3.0 ms ] story [ 21.4 ms ] threadBtw, I would have preferred to link to an online version of that email, but found none.
It never occurred to me to only issue refunds to people who complained... quite aside from being utterly unfair, handling account credits individually would take a crazy amount of time.