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Speaker in the video here.

I recently gave this talk at Cloud Foundry Summit, and it's a very condensed version of a 45 minute talk that was less light with the research. The full notes detailing the sources I drew stuff from are at http://engineerbetter.com/bad

I'm not a cognitive psychologist, nor a neuroscientist. I'm an engineer at heart, with an interest in making businesses more efficient. The inspiration for the talk came from reading in my spare time, so no doubt some of the sources I've used are disputed or suffer from a confirmation bias - I read things and get excited about how they might apply to software development.

In particular I'd like to highlight that I'm aware that the presence of mirror neurons in humans is unproven, and that the mirror hypothesis is disputed.

I'm genuinely keen to hear where I've misrepresented the science, but I gave these talks in the best interests of making people's working lives better, so please be gentle :)