Ask HN: How do you perform Usability testing? 9 points by shivam_009 9y ago ↗ HN How you perform usability testing for your web application mobile/desktop. Any online tool ? Process ?
[–] [dead] gargarplex 9y ago ↗ 1) Post a craigslist ad2) Offer to pay $5 for an email reply or $20+ for an in person visit (raise bounty by $10 every day you don't get a reply)3) Read "Don't Make Me Think" by Steve Krug. He provides a play by play HOWTO and a script you can use.4) Actually act on the feedback you get
[–] nekopa 9y ago ↗ In production. With paying clients.It's the only way to be sure. [–] shivam_009 9y ago ↗ Any process @ pre-delivery stage ? [–] jermaustin1 9y ago ↗ The only 100% way to be sure is with customers. That said, UX/UI design patterns are pretty well understood, your best bet is to hire out to a firm if you have no UX people on staff. https://www.usertesting.com/plans
[–] shivam_009 9y ago ↗ Any process @ pre-delivery stage ? [–] jermaustin1 9y ago ↗ The only 100% way to be sure is with customers. That said, UX/UI design patterns are pretty well understood, your best bet is to hire out to a firm if you have no UX people on staff. https://www.usertesting.com/plans
[–] jermaustin1 9y ago ↗ The only 100% way to be sure is with customers. That said, UX/UI design patterns are pretty well understood, your best bet is to hire out to a firm if you have no UX people on staff. https://www.usertesting.com/plans
[–] Yxven 9y ago ↗ Find a newbie, stand behind them, and watch them struggle to use your program. Don't help them at all.
7 comments
[ 3.5 ms ] story [ 29.7 ms ] thread2) Offer to pay $5 for an email reply or $20+ for an in person visit (raise bounty by $10 every day you don't get a reply)
3) Read "Don't Make Me Think" by Steve Krug. He provides a play by play HOWTO and a script you can use.
4) Actually act on the feedback you get
It's the only way to be sure.