Ask HN: Alternatives to Fogbugz

14 points by mmaunder ↗ HN
We're considering moving away from Fogbugz in light of recent events. What are medium (23 people) sized dev teams who are distributed using for bug tracking?

13 comments

[ 1.2 ms ] story [ 43.1 ms ] thread
I've recently begun using fogbugz (don't love it, but it's been "good enough"). I'm curious what recent events have caused you to reconsider. If the company has behaved in a manner counter to my sense of ethics, I would also consider switching away. Can you please elaborate?
They were down for a few hours yesterday morning and again this morning. Also been slow when not down during the past 2 days. They had some kind of incident with their storage systems AFAIK. They've worked well for us so far, but this is hurting us e.g. dev meetings yesterday and today had to be done without bug tracking system, so we couldn't discuss current sprint progress, individual bugs, etc.

Lots of other customers affected: https://twitter.com/search?f=tweets&vertical=default&q=fogbu...

Received a detailed update from Daniel in their CS team as soon as we reached out. They're hoping to have everything back to normal tomorrow. Happy with the response.
We've found JIRA to be the best option for our small (5 person) team. We enjoy the ubiquitous integrations, powerful project management tools and reliability. Keyboard shortcut support is fantastic.

I would warn that (as of 1.5 years ago), JIRA Cloud is very slow. We've since moved to JIRA Server and solved the speed issues.

Used JIRA in a medium team (~50-100 people) and it also works well. Integration is super, great UI.

Whatever you do, don't use anything by Rational/IBM. I know people who've left because of Rational Team Concert, it's that frustrating day to day.

Is this for web development? Then have you considered visual bug tracking systems like zipBoard, bugherd?
Atlassian Jira.

I have used it solo and on teams of 20 or so and I would be hard pushed to recommend something so highly.