Had to start somewhere and given the time sensitive nature of the flat search process it felt like mobile was something we really couldn't live/launch without
I watched both videos. I love what I see. I've wasted a ton of time with calls and emails doing this. I hope you can also replace spareroom.co.uk too, though that's mostly direct to landlord. Hurry up and spread to the rest of the UK!
As it's all automated via the app, how are you handling the inevitable chaos scheduling 5 viewings in an afternoon as in demo?
Whenever I've been viewing agents or landlords will be happily upto an hour late to arrive and by third appointment plans and schedule are ruined. Leaves a viewer stood on an inevitably rainy doorstep wondering why the agent isn't answering. If you don't already have you'll need ways to update the rest of the chain, and try to bump schedules back a little etc.
For London especially you normally have to agree on the spot, so a neat one button drop to the rest of scheduled viewings is needed. As you're giving agents a signup free experience you'll need to push SMS. I wouldn't want to just no show.
Feedback - how, if at all, are you handling feedback on property? We've all looked at property that is nothing like photos due to careful framing, or lack of the one truly revealing fact.
Same for landlords/agents. If it's tenant focussed will you have means to rate agents, or pick out ones to be wary of? We've all had experience of someone who finds ways to keep part of a deposit, or doesn't respond to repairs etc.
What does the AI do for scheduling? It /looks/ like a trivial problem, enter the addresses, add X hours per property, take addresses into account etc, check with calendar of agent etc.
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[ 3.0 ms ] story [ 33.0 ms ] threadAs it's all automated via the app, how are you handling the inevitable chaos scheduling 5 viewings in an afternoon as in demo?
Whenever I've been viewing agents or landlords will be happily upto an hour late to arrive and by third appointment plans and schedule are ruined. Leaves a viewer stood on an inevitably rainy doorstep wondering why the agent isn't answering. If you don't already have you'll need ways to update the rest of the chain, and try to bump schedules back a little etc.
For London especially you normally have to agree on the spot, so a neat one button drop to the rest of scheduled viewings is needed. As you're giving agents a signup free experience you'll need to push SMS. I wouldn't want to just no show.
Feedback - how, if at all, are you handling feedback on property? We've all looked at property that is nothing like photos due to careful framing, or lack of the one truly revealing fact.
Same for landlords/agents. If it's tenant focussed will you have means to rate agents, or pick out ones to be wary of? We've all had experience of someone who finds ways to keep part of a deposit, or doesn't respond to repairs etc.