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"After spending multiple hours on the phone with our cloud service provider, it appears we hit a system limit for our hosted database that’s preventing new articles from being saved."

ouch.

Gotta love the cloud. Sounds likely to be Heroku for the db if I had to guess.
did somebody make the id column an int rather than a bigint? good luck running that alter table query on 2 billion rows.
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I use this multiple times a day. Not convinced its going to come back up :( Maybe time to try out pocket or something...
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