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Ask HN: How can I retrieve my hotmail account from a hacker

4 points by alexwyser ↗ HN
My email was hacked and the person changed my alternate email and my secret question/answer.

I cant find any way to contact a Hotmail employee. Anyone here knows how I can get back my account.

2 comments

[ 3.5 ms ] story [ 15.8 ms ] thread
stretchwithme
I google "hijacked hotmail" and all I found was a lot of other people in the same situation. maybe some deep digging on that search might yield some solution.
miles
A number of customers have been able to get help from MSN's support line:

1-866-672-4551

May require having (or purchasing) a Windows Live Hotmail Plus account or other paid MSN account. You may also need to call back several times until reaching someone willing/able to help.