Ask HN: know an industry well?

8 points by haliax ↗ HN
I'm looking for startup ideas, and feel like there's a nice market to be had in many of the industries that aren't consumer facing or household names - and hence get less attention from the tech community. Does anyone on HN know a specific industry - and its technical/technically solvable bellyaches? I'd be interested to hear about it / collaborate.

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I know a specific industry, and I have a deep understanding of the current technlology as well as better solutions: Petroleum controls and automation. Ripe for the picking.

Unfortunately, like most 'enterprisey' industries, the long sales cycle will eat you alive if you are not well funded.

Can we chat on AIM/email?
Sure, my email is in my profile.
Are you talking on the production side (refineries) or consumption (fuel dispensing)? I used to sell a product that was on fuel trucks and have always wondered what else I could do with it.
I am talking about the downstream side of production as far as mass metering and additizing. Specifically, where the fuel goes after it has been refined and traveled through the pipeline to the place where the tanker trucks take it to your local gas station. That also includes massive movements by rail and barge.
Are you talking about SCADA/HMI stuff or something else?
Automation, metering, weigh scale measurement, Bill of Lading, balancing and terminal accounting. 100% downstream at the load rack.
I asked a question recently in relation to an industry I know well:

http://news.ycombinator.com/item?id=1396541

I'm specifically looking at providing a video-based training service for a very-well-known vendor's product that many companies in this sector use. Not really a technical challenge, more a knowledge transfer challenge.

Do you think that tech training is a decent market in general, or just for this one industry?
I think you're most likely to succeed if you can provide a quality service in a constrained market.

In my specific case, the choices available are to either go to the vendor and pay more than 100k to get all the training for 10-15 people simultaneously, or to find someone who's been through it already and mind-meld. I've found one other group who is doing something similar to what I'm thinking, but their offering is laughable (machine voiceover!).

I believe I could easily charge 1k-2k per month for site licenses of well constructed materials. Maybe quite a bit more, especially if I offer custom materials for clients. The foundation would be shared across all though.

Insurance, Insurance, Insurance.

Specifically Health and P&C lines. Although Health Insurance is starting to see some innovation in the US.

Reasons:

1. Perceived high barrier to entry, yet that isn't the case. 2. Major players are tech dinosaurs at best. 3. Small brokers (potential customers) dominate the landscape. 4. Legislation keeps markets small because there is little in common from one area to the next - everything is niche. 5. SV thinks it's boring, so you don't need to be the second coming of Steve Jobs to be very successful.

Would you be up for an email/AIM chat about this?
Sure, my username at gmail.

Be warned I'm in Canada though, so my knowledge about the US market is limited, and the two countries are very different in the health insurance sector, as you can imagine.

One of my relatives very close to me is VP of sales and ops at a Fortune 250 B2B insurance co. You definitely hit the nail on the head with #2.

On another note, One of my good friends started working as a direct sales rep for the same company selling group insurance to very small businesses(5-20 people). He has tons of sales experience...But four months in is still stumbling and struggling with how complicated their products(plans) are...and he is one of the top people in their new batch of sales reps.

It is a complicated industry, but a lot of the complications shouldn't have to involve the actual customers or product. Unfortunately the complications they build into product can help make them a lot of money.

If you want to go after this market. Take an approach like Square. Hide all of the necessary complications(regulations, etct) of the industry so the customers don't even have to be aware or think about them. Then start off by gaining a foothold in an under served and less profitable market segment like small biz group insurance (guys selling couch on craigslist and farmers market vendors ~= 1-10 employee small biz in insurance). Then start building from there

Defense contracting (communications, deployed software systems).

Medical software (PACS/RIS in radiology primarily; some automated lab and pharmacy experience, medical paging. Limited EHR/EMR experience).

Firearms (retail, wholesale, and manufacturing of small arms)

(plus crypto/security and some datacenter/cloud/etc. stuff, but that's better covered by existing startups)

Industry: IT side of stock exchanges. Quite a space to explore as it is one of the last parts of the sector that is not widely covered by conventional financial media (FT etc.) and has no commonly used resources on the web. Barriers: End users (traders) usually have no say in the choice of platform/software, extremely secretive industry, most solutions are tailored.