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Ya you guys! Looking forward to some custom designs. Do a thinkpad x200 style (no pop down ethernet port) and you will have my money.
They're doing desktops first but I do have to agree here. My daily is a x220 and I'm a big fan of the industrial yet slick feel of the machine.
> X220

And the keyboard, as well.

Thinkpads are awesome but I like X230 keyboard style better. The only thing that I don't like is PrintScreen button placement.
Optional Trackpad too, I like my X201's cleanliness without one.
Don't be shy to look at what Apple is doing. They got it right! I would be happy to pay premium for an excellent build quality linux laptop.
Apple build overpriced low-end perf laptops with high build quality, I'd rather have performance at a way lower price.
Problem is: you're already pretty well catered to I should imagine. That's literally 90% of the OEM Laptop market competition.
Downvoted: opinion presented as fact
Compare the cheapest Mac ($1000) to an $800 ASUS:

https://www.apple.com/shop/buy-mac/macbook-air

https://www.amazon.com/i5-6300HQ-keyboard-Microsoft-signatur...

The ASUS has:

- a larger screen

- a better CPU

- a better GPU

- as much memory

- more storage

That's maybe not a great comparison, it's a different class of product with worse battery life and much heavier. The MacBook Air has been optimised for a different use case.
The MacBook Air is an outdated product.

The closest real comparison is the MacBook Pro to the Surface Pro, in which case the MacBook is better at every price tier(expect for the touchscreen which is totally useful).

...an outdated product for $1k.
(comment deleted)
-disappointing screen quality(size isn't the only thing that matters)

-twice the weight

-1/4th the battery hours

-one of the worst touch pads around

I don't believe that I actually want improved performance. I just want a smooth laptop that is thin, has long during battery life, and is price competitive. Essentially a MacBook at a reasonable price.
The "build quality" means it looks nice, but it sure isn't durable. If you spill liquid on an Apple, it's a dead machine. If you drop an Apple, it's also dead. Thinkpads can survive a hell of a lot more abuse.
Definitely agree on "If you drop an Apple, it's also dead.", but "If you spill liquid on an Apple, it's a dead machine." hasn't been true for me: Spilled a whole glass of water on my MBA which was running and it immediately turned off. After drying it on the heater for half a day it turned back on without any problems or damage.
Check out Louis Rossmann's Apple repair channel on YouTube. The vast majority of boards he repairs are broken because of liquid damage (he does actual board-level repair using microsoldering, unlike Apple which merely replaces everything). It's definitely a huge problem.
Every time a friend or colleague asks why I use "that" I simply thrown my laptop to the floor, pick it up and continue working on it.

Then I ask them to try the same with their Apple laptop.

That normally makes them never ask such questions again.

I learned that from an IBM (and later a Lenovo) sales person when presenting the X series. It's designed and built to tolerate real use. And some abuse :-)

People's needs and preferences differ.

I've used laptops for the last 10-15 years, often 8+ hours a day. I have not once dropped a laptop during those years. I'm completely okay with having a laptop that disintegrates when dropped and is better in other ways (thinner, lighter, longer battery life) as a result of not focusing on resistance to drops.

I guess it depends on your laptop. I dropped Macbook once (it was closed and there was a big scratch on case), but otherwise I'm very careful with it. I didn't drop my iPhone either. But when I owned old indestructible Nokia phone, I dropped it few times a week, just because I didn't really care. If I would own indestructible laptop, I might drop it as well sometimes. If I'm laying on bed with laptop and I want to sleep, I have to carefully position laptop on the floor. But I would happily threw it away, if I could, it would be so much easier.
The problem with this is that you either do something like what Apple does (and receive the hate for it) or then you do "what people want" and get this https://twitter.com/JonyIveParody/status/850350499840888833

AFAIK this whole System 76 blew up because of the disappointment in the newest Macbook Pro. People say they'd wanted bigger battery and more connectors -- however, I'm a bit skeptical if those would be enough to choose a much heavier, uglier and bulkier model when actually buying a laptop.

The way laptops are built, I'm not sure a 10-20% increase in battery size would mean only a small change in the size of the laptop (everything fits pretty tight in there...).

The previous model of the Retina Macbook Pro 15" (the one without the touchbar) had a 99 watt hour battery, which is right at the limit for what they'll allow you to take on a plane. The new one with the touchbar is 76 watt hours.

I have a pre-touchbar model and it's more than thin enough. It can be done. To my mind, the question is can a company that doesn't have Apple's resources manufacture on the same level as Apple? I'm not sure.

Reminds me of the hassle it was to internationally get hold of a nice replacement battery for a MBP-17 (OWC 103Wh). Lines being drawn at nice round numbers are understandable but can be galling!
I don't think that's a fair target for a laptop startup. I'm thinking Linux devs would benefit more from and prefer something of a thinkpad clone. Added bulk for modularity and maybe ease of manufacture.
Fallacy of the excluded middle. They can do something more than Apple (i.e. not just USB-C ports), but less than others. The Apple design doesn't end up being small or light, because to actually use it you need a plethora of connectors.

At a minimum, I would expect standard USB, headphone, sd card reader, standard HDMI, mini displayport.

You're going to have a hard time convincing me that an HDMI connector adds more than a few grams of weight. Thickness, maybe. But even then.

VGA and ethernet could be nice too, but wouldn't see much use in my case.

The battery could be removable (i.e. half internal half external, like the thinkpads).

Optical drive is obviously not much use in a laptop anymore and should be external. (this one actually adds weight and not just thickness)

vga and ethernet on modern laptop is a sin. they are barely younger than 5" floppy disks.
Is it a sin to use the latin alphabet on keys? That's several thousand years old.

What's wrong with widely used communication standards?

VGA is still the most common connector type I see on projectors and in conference rooms. It's being slowly replaced by HDMI, they might be about even now.

Ethernet is still the premier PHY layer for people who want their shit to work. Wifi is still flaky as crap these days in many places. Thus, there is no Ethernet replacement yet.

As chriswarbo says, the age of the tech is completely irrelevant. Instead, it's the utility / cost tradeoff that matters. A floppy drive would be expensive in terms of weight/size, and would be useful to approximately 100 people (10 if it's 5"). VGA and Ethernet adaptors would be useful to probably 1/2 to 1/4 of the users, and cost almost nothing to have.

Also, VGA specifically is one of those ports that's still really nice to have, just in case. Last thing you want is to show up at a conference room and not be able to plug in your laptop.

> cost almost nothing to have

you're dead wrong here. it costs space, which is a precious resource in modern laptop builds.

i just feel like companies and people hanging on to these archaic technologies is hindering progress and adoption of newer and better technologies. after all why do you need thunderbolt port if you already have the vga? why do you need better wireless chip if you can always plug in the cable? these stupid decisions are made on a level that impacts the whole industry.

If I needed a VGA, I'd prefer a mini Display Port with an adapter cable (which are relatively cheap). If they made a micro DisplayPort, that would be cool too.
I'm of a different mind. A laptop is inherently portable, and I want wireless.

- No headphone cable, I have bluetooth headphones - No ethernet, I have wireless - No hdmi/displayport, I have chromecast/miracast

In general, I don't want to connect all that much to my laptop. And for the things I want to I'd prefer a universal connector such as usb-c. Make a docking station that works over usb-c where I can connect whatever is on my work desk such that I only have to plug in a single cable and everything is good for me.

You can do both. My point is that most of the ports and features they removed really cost nothing in terms of weight, and so aren't really engineering tradeoffs in a sense, but rather design tradeoffs (i.e. thinner). In the feature/weight space, they are not even close to the pareto optimum.

Personally I find wireless anything to be a persistent pain and not worth the trouble, but since it costs almost nothing to add, I'm totally cool with adding it. Maybe in 10 years it won't suck.

Only thing that isn't quite there yet is casting of the entire screen. Casting video to chromecast just works. My BT headset just works. Wlan just works.
Looked at the specs for the Galago Pro. Would be nice to see more details. What's the panel type for the screen? What is the battery capacity and the estimated battery life? What kind of wifi is inside? Is it 802.11ac, 3x3 MIMO? What ports does it have for storage, is it 2.5" sata, m.2 or both?

Edit: When customizing the machine I can see that it has m.2 and 2.5" sata. The wifi is 802.11ac 2x2 or 3x3.

I am looking to replace my good old faithful IBM X61.

Currently, size wise, it's only the 2016 Macbook that has made an impression on my eye - and I am not really happy with putting so much money on the table for a sub-par performance notebook.

I like the hardware specs of the Galago Pro. Unfortunately, I can't say that for the design. So much wasted real estate (e.g. screen).

I wish System 76 the best of luck, and it appears as they're now the main developer/sponsor of RedoxOS, which really excites me, but for some reason this blog post reads to me to have a healthy dose of naivety to it. It seems like they want to have their cake and eat it too. They talk about "robots and automation!" but do they actually know how to run a modern factory? Can the demand for desktop Linux systems actually support what they want to build? This is going to take a huge amount of scaling and hiring, and I hope this means that they're taking in significant VC funding.
I hope they aren't taking on VC funding. Linux PCs is hardly likely to see a hockey stick growth curve, and I don't want to see a Linux PC manufacturer be forced to sell itself due to over-promising to a VC.
I see the main developer works for System76, and System76 says RedoxOS is his "personal project", but does that imply System76 is sponsoring RedoxOS? Or does it mean they have an employee who works on RedoxOS at home?
It's nice to see this - I'm definitely interested in seeing computers built and designed for Linux.

I must say, however, I don't see that need for desktops. Custom desktops are relatively easy to build, even for customers.

A well designed linux laptop, with no driver issues, good build quality, that doesn't sacrifice performance for thinness? That's what I'm missing.

Well, I have no issues building a desktop, but if somebody asked me about what (modern) components to choose for no driver issues, I wouldn't know. Avoiding issues and getting support could certainly be worth something.
I find that buying 6mths behind just under the state of the art gets you 90% of the performance often for half the cost.

I've been custom building my desktops since the 90's and I can't remember the last time I had an issue with hardware, I think it was a Geforce MX440 so ~2003.

The driver story on desktop hardware for Linux is absolutely great (in my experience) if the hardware has been out 6mths or more or uses a core chipset/device that has.

When WiFi finally got to the point when 90% just works was huge. 2009?
I don't think WiFi is that common in desktop hardware.
In business not really, the majority of home users are on WiFi though.
On laptop, sure. But on desktop? I've never met anyone using something else than plain old RJ45
Happens all the time. Lots of people in apartments/houses who don't want an RJ45 running through the hallway nor do they want to pay for RJ45 wiring (particularly when renting).
Interestingly, in the last 10 years I've not met anyone who bothers with RJ45 in the home. Everyone in the UK gets a free wifi router with their broadband, and tends to just use that.

Not saying you are wrong, just different areas are different.

My parents live in a 200-year-old house with Cat6 ethernet in the walls. They needed to replace the electrical wiring, and decided to get it installed at the same time. I don't think they've regretted it, especially as thick walls attenuate the wifi signal. I'm pretty sure this is unusual, though.

More broadly, I think home desktops are getting rarer in the UK. Wifi is the obvious answer for portable devices with wifi capabilities built in, even in dense housing with lots of devices interfering with each other.

That definitely is unusual, but when you're doing a whole-house electric refurb (given what little you mention, it sounds like a tube-and-knob switchout, right?), you likely have everything torn up to hell and back, so you might as well fix or add anything else behind the walls while you can.
My media PC is on wifi because I rent the place and couldn't be bothered to lift the carpets to run a cable right around the room.

It's some piece of crap TP-Link but it works 100% of the time so far.

Consumer machines have WiFi pretty standard now, my desktop has WiFi. It came that way from the manufacturer. Not everyone wants to rewire their house to where they want their computer.
I would say the vast majority of people use wifi for desktop. (Not myself personally except on the third floor of my house). You might be surprised by the percentages.

also don't underestimate the power of stealing your neighbor's internet. I have a fun little router that's named "dontstealmyinternet". I kept the router's default passwords but have it blocked. It gets about 5 attempts a month from new machines.

People do. One of my friends asked for a "USB to USB" cable last week. (you have how many phones but no USB cables?) Turns out that he wanted to connect the USB type A port on a WD My Cloud (NAS?) directly to his desktop, because connecting the drive via ethernet to the router and transferring over wifi from his basement desktop estimated that it would take 2 weeks.
My < 6 month old, $4500 USD desktop has 2 x 1 GbE plus 10/100 BMC, but I put an Intel 7265 PCIe card in it and use that instead.

I do use one of the Ethernet ports but it just goes to another router next to my desk (connected via crappy Powerline to the rest of my network) for testing w/ KVM.

Ok, I would assume this is something that might differ between countries. Here in Scandinavia I've met extremely few people running their desktops exclusively on WiFi since it's generally unreliable when having lot of devices talking to same AP/WiFi router in a noisy environment with lot of other networks taking up same frequencies. Actually, I would say running Powerline to desktops is more of a standard approach here.
I'm in the US. I'm told houses are bigger and further spaced apart here. So perhaps that is why it's more common here.
This sounds plausible to me. Here in Omaha, when I lived in an apartment and there were 30+ APs visible I had to be careful to pick the frequency based on what worked and what didn't, and when I did get it to be reliable I had short range. I am pretty sure this was just because of noise and cross-talk.

Now in a house I see maybe 10 APs and they are all at the edge of their range and I rarely need to tinker with it and it works all the way across the street.

The reason wifi is more common in the US has to do with cost.

Most people when buying a new house can stomach (not sure why, because it can't be a large portion of the overall cost of a new house) multi-line pulls from each room to a central wiring closet. Plus, you have to have that central closet (or panel at a minimum) somewhere out of the way, and most people just don't get that kind of tech (the idea of a central area for a home server, plus networking stuff, etc).

So - the lines aren't installed (at one time, houses were offered with the option, and if you are willing to pay today, you can still get it - but most people don't). After the fact retrofits aren't done because such an install is very difficult to do (especially in modern houses with horizontal firebreaks between the verticals, little to no attic with vaulted ceilings, etc) - which also means its expensive.

So instead, people go with wifi. It's cheap, no need for a dedicated wiring/network termination panel and/or closet, and can be taken down and taken with you if/when you move.

Personally, I prefer a wired system; when I moved into my house I installed a few drops myself where I knew there'd be some dedicated hardware (TV area, my office, library, and my shop); the other rooms I never installed anything because it didn't matter. For those, the wifi I have fills in those blanks adequately. I ran all the lines back to a custom wiring closet I built in my shop, and terminate everything there (plus a few of my servers live there too).

Uhh.. Hi, I'm a Scandinavian (Swede). I got a desktop exclusively on WiFi. I've never seen an office or a home actually use "powerline" (Network over electricity network).. Oh well, one anecdata against another anecdata :-)
Swede here too, trevligt att råkas :)

Powerline networks are mainly utilized by people living in concrete multi-story houses that either do not wish to install a proper Ethernet backbone to all rooms or take a gamble with WiFi due to higher cost, thickness of walls or other reasons that might seriously affect connectivity as mentioned before.

I used to run my own IT support company with several employees (think Geek Squad) having both enterprise customers aswell as private sector and people running Powerline is actually a lot more common than you might think (my parents for instance are running it along with WiFi in their house - deskop, IPTV and camera surveillance is on Powerline while tablets and phones are on WiFi).

During all my years in IT I've encountered two situations which I can remember where WiFi was used on a desktop machine instead of Ethernet or Powerline - one was a car dealership where they had a salesman sitting in a "glass box" and they were sharing building with another company (so, no Powerline) and other situation was a enthusiast that built himself a new computer and his new Asus motherboard came with 802.11n built-in..

Personally, I am running all my desktop machines on a 10Gbit CAT6a network I have at home (I do have a WiFi as well but it is on another VLAN with no access to network infrastructure - mainly used by kids) where I have possibility to stream multiple 4K streams from my FreeNAS server while downloading huge files of the Internet without even breaking a sweat - try to do that over a WiFi connection and you'll hit into a brick wall pretty fast.

Bluetooth can still be a PITA though...
It has gotten really good in the last 5 years. I only have been using OpenSUSE with Bluetooth though.
I still hit bugs with Arch and I know they can hit Ubuntu as well[0], for instance, If anyone can connect to an amazon echo as an audio device I'd like to know what version of bluez and/or pulseaudio they are using, as it stopped working after an update a while ago...

[EDIT] Though to be fair, I think they did call out bluetooth as one of the things Ubuntu was going to focus on in their next release IIRC.

[0] https://askubuntu.com/questions/871630/cant-send-audio-to-am...

Unless you want your PC to sleep and wake back up. That still takes a while to get resolved with every GPU apparently.
Such a simple thing, (as far as a user is concerned) yet also a complete show stopper when it doesn't work right.
ACPI is a busted-ass standard. OEMs are free to, and do, do pretty much whatever. Again, the only relevant standard from an OEM's perspective is "does it work on Windows".
Last year I bought a i5-4690k, some slightly outdated but top of line mobo, 32gb DDR3 2400mhz and a bunch of 1tb WD Black... Total price was about 800USD yet it feels like I had bought something much more expensive, everything I throw on the machine runs fast, even the HDDs are fast enough that I don't feel need for SSD.

Only mistake was buying AMD 380x for GPU

What did you regret about the 380x?

I ask because I have been thinking about having my next card be an amd one because I'm tired of having to deal with proprietary drivers with my current nvidia card...

The 380x and 390x are HOT. Newer Radeons are much better in that regard, and generally very decent cards - 470/480 and the recent rebrands/reclocks 570/580.
MY 380x only get hot when using the default fan control, that is complete crap.

With my custom fan curve it starts to get limited in performance while still around 60c (and fan noise is still not 'perceptible' over the sound of a game for example), because it instead hit power limits.

The 380x has same power limit as 380, despite having more GPU power available and double the RAM, I have no idea why they made such crappy decision.

Is power problems are so severe, that undervolting the card make it MORE stable and faster, because it reduces total power usage, and triggers the power limits less often. (same thing apply to 480 by the way, people found out during the 'PCI slot melts' crisis that undervolting it made it behave much better).

I was using only nVidia my whole life, and got tired of some of their business-related bullshit.

So I thought AMD was going to be better, because they try to be good and nice...

Well, AMD hardware is NOT good as nVidia (example: 380x in particular is really fast, but EXTREMELY power hungry, so much power hungry that AMD had to greatly cripple it, sometimes it starts stuttering heavily in games before it gets hot, and when I look at logs, the reason was it reaching power usage limits).

And they are bad at marketing, but also do the bad things that nVidia do at marketing, for example AMD shills do exist, I got banned from chat rooms after asking how to fix bugs (because they want to give the impression their drivers are bugless... but they are complete crap too, even their Open Source driver for Linux is so much crap it was entirely rejected by the kernel team), they deny their cards have physical bugs (RX480 has same issues as 380X, but ALSO has unbalanced power usage, drawing too much power from the mobo and damaging it), and so on...

I tried asking for help with my card issues with both AMD, Sapphire (the manufacturer) official and non-official channels, and I was treated very badly, people would ignore tickets, give me non-sense information, and several times they told me to just return the card and buy another one (I can't do that because I purchased my computer in US, but I live in Brazil, if I could do that I would have switched my 380x for a nVidia GeForce 970, back when I bought the 380x they were in several countries the same price).

Also AMD drivers don't crash the OS like nVidia ones do, but they crash a lot more, in all OSes, AMD drivers restarting (And taking your game/software with them) is fairly common, also weird error messages (like updater crashing, control panel crashing, etc...)

for some reason I usually get downvoted when I bring this up, but I still believe NVidia is a better experience on Linux than AMD.

Like you, I always ran NVidia because of their support for Linux, but recently tried to use an AMD card for a Linux build. I ended up buying an NVidia instead, and all my problems have gone away.

For me, the big problems with NVIDIA drivers started showing up when I moved to a rolling release distro (OpenSUSE Tumbleweed). Proprietary drivers don't like frequent kernel upgrades.
> their Open Source driver for Linux is so much crap it was entirely rejected by the kernel team

No, amdgpu was not rejected by the kernel team. A particular implementation of the driver was rejected because it implemented an abstraction layer, and that would make it nearly impossible for kernel devs to maintain.

> drawing too much power from the mobo and damaging it

If you could point to an example of this happening, I'd appreciate it. My knowledge of the situation is that some models of the RX 480 can run slightly out of spec, pulling a little too much power from the motherboard. Any motherboard I've heard of could withstand that. And if you really care you can enable an option in the driver that causes it to run strictly in PCI spec.

I'm not an AMD shill, I just think you've misrepresented some of the issues at hand. AMD make mistakes, for sure. But not every mistake is as crippling as you've implied.

"slightly" out of spec you mean pulling 7.7 amperes from a part rated to 5.5 amperes, and that might (due to dust and other factors) pull all the 7.7 amperes from pins that are supposed to have only 1.1 ampere running trough them.

Just look in the AMD own official forums for threads created before they made driver patches, for example in one thread a guy put a photo of his molten blockchain mining rig, and then there was several pages of people calling him a nVidia shill, and noone helping.

The handling of the incidents were so bad I stopped visiting AMD forums entirely, it was just pure hostility to anyone with any problem, even unrelated problems.

I couldn't find the post you were talking about (I was really hoping you could provide a link). Instead, I found a thread filled with people talking about how you have to be careful with your mining rigs because "Any electric appliance can catch fire." [1]

Bitcoin mining isn't a great example; if you look further into that thread, it's not just AMD users whose rigs have caught fire in the bitcoin mining situation.

1: https://bitcointalk.org/index.php?topic=1776853.0

I own a 380x but it's in the corner gathering dust because of buggy drivers and crashes. It doesn't keep running long enough to get hot in my case.
I have given this advise on Hacker News before: on eBay 2-3 year old workstations can be had for 300-400 Euro. Typically these are workstations from companies that replace machines every 2 years or so.

These are typically equipped with Xeon CPUs, plenty of memory, sometimes ECC etc. Moreover, since they are usually HP/Dell workstations, they are certified to be compatible with Red Hat Enterprise Linux, so all the hardware is pretty much guaranteed to work.

Just to give one random example:

http://www.ebay.de/itm/DELL-Precision-T1650-CPU-Intel-Xeon-E...

Xeon CPU, 32 GB RAM, 500 GB SSD for 425 euro.

This is very cool. I wonder how much the electricity costs would be if I let that machine stay on 7/24 for a year. Power, in Germany, is a bit expensive (learned the hard way).
I love buying old workstations, however power costs have to be considered.

For example my 2x Xeon 2670 (16 cores/32 threads) is quite the power hog.

Your example is pretty good since V2 Xeons are Ivy Bridge le vel and consume noticably less power than V1 equivalents.

However that particular CPU is basically i5 not i7 (just 4 cores/4 threads).

I agree, but this is more of a documentation issue than anything. I stopped bothering to look at the Ubuntu "supported hardware" page a few years ago because I could tell from the graphics card listed (and not listed) that it hadn't been updated since about 2011.

I appreciate that hardware testing is complex and expensive, but I'd love to see an annual "high spec" and "low spec" Ubuntu reference build, with a price tag of maybe $1500 and $600 respectively, that have been tested and confirmed working with the current LTS.

That having been said, I wouldn't pay system76 a premium for it. I'd do what I've done every year so far, which is search a bit and then ultimately buy what I want and cross my fingers.

Someone could do the legwork of selecting one such system each year, put it up somewhere and collect referral commissions. Much like voter guides help those interested to gain political clout just by doing their own research and publishing it.
That wouldn't represent a support commitment from Canonical. I'm hoping for less of "this worked last time I tried it" and more "We've found this hardware fairly easy to support, and we're willing to commit to making sure that this specific combo works flawlessly in all cases, and will have functional upgrade paths".
Pretty much all lenovo Thinkpad laptops works perfectly fine with Linux. Source: I have about 5, different models.
Pretty much all laptops work perfectly fine with Linux. The only real reason to look for one with it preinstalled would be to avoid the MS tax.
They may work "perfectly fine", but they rarely work perfectly. There always seems to be some thing that doesn't quite work (function keys, HDMI output, card reader, graphics card switching etc.).
By perfectly fine, do you mean:

- Wifi is flaky (ier than on windows)

- Battery life is shit (ier than on windows)

- Sleep mode has one of the following problems

* Does not properly suspend (i.e. wakes up immediately when suspending, shuts down instead of suspending)

* Does not properly resume (i.e. kernel crash on resume)

* Sometimes does not properly resume (even more annoying to debug)

* Resumes randomly, when you don't want, often turning your backpack into a forge.

- Hibernate mode doesn't work (at all, your hardware has been blacklisted).

- Plugging in an external monitor occasionally causes everything to crash (but sometimes just compiz).

These are the most annoying problems I have on my Linux laptop. Admittedly, mine is not Thinkpad, but looking at reviews on the latest Thinkpad, at least the battery life issue seems to be ever present. These are pretty much the same problems I've had for the 10 or so years I've been running Linux on laptops. I would have thought they'd been fixed by now. 10 years ago, Windows had a bunch of these problems too, so it was excusable. Now, it's just embarrassing.

I still run Linux on my laptop because I like the dev environment and tools so very very much, but I would pay serious money for hardware that was guaranteed to just work (tm) with Linux, with all of the above solved by the vendor rather than by me. I used to enjoy these little problems, but now they just annoy.

The sleep mode problems are the most annoying to me, the most elusive to solve, and the most impossible to predict from reviews :/

I can only speak about myself of course but running Ubuntu 16.04 on a thinkpad x250 I have absolutely none of the issues you have listed above. Maybe you hear more about people having bad experiences than good ones?
I remember having these issues on an x60 series maybe 8 years ago, but my friends who have thinkpads are all running them fine, even on the jankiest distros with a bit of careful driver picking
That got an NVidia GPU?

Not much can be done with vendors that are actively hostile.

Owner of a Thinkpad X1 3rd gen running Debian (started with Jessie, now Stretch), and my experience is quite different but there are some things to know. Let's trade anecdotes:

> - Wifi is flaky (ier than on windows)

No problem there, always been rock solid. The chipset is likely to matter, my laptop uses an Intel chipset. Performance wise Intel may not be the best, but the Linux support has always been good in my experience.

> - Battery life is shit (ier than on windows)

A very common misunderstanding, and very easy to solve. The thing is, a stock Linux distro is made independently of the PC hardware that will run it. There's no integration like any PC vendor does when installing Windows, making sure the Windows configuration is well tuned. In order to be functional on most devices, a Linux distro is typically conservative, and will typically stay away from enabling low-power modes that are flaky on some crappy PC models.

But for most tier 1 PC brands, the hardware is fine and it's perfectly safe to enable aggressive low-power. So just install a package like The Laptop Project (tlp), or the older laptop-mode, and you're good to go. You can even tune the configuration, it's simple and well commented. For example, with a fast SSD (no spin up/down), one can be very aggressive on putting the drive into low-power.

With this done, taking about 10 mn tops, I have a longer battery life on Linux as on the stock Windows8.1. And this is as reported by the firmware through ACPI, so same estimator on both sides.

> [Various sleep mode issues]

There was a very nasty bug in Linux MMU set-up that's been solved in 4.8. Before this, it could trigger some random and sometimes hard to reproduce bugs on some models, leading to crashes on resume. I've been affected, and it was a pain. The bug was there for a long time apparently.

Since 4.8, it's been rock solid. Zero issues. And it's really night and day in term of user experience. In case some of your issues were related, you may want to make sure you're running a recent enough kernel.

As for the unwanted wake-ups in a bag turned into an oven? Only ever happened to me on my work TP running Win7. From experience, sleep is not perfect there too.

No experience on using an external monitor with my Linux laptop.

One of the main weakness is that there's no ODM integration if you install Linux yourself. With big brands like TP, it's still mostly been smooth in my experience, except for the nasty resume bug fixed in 4.8. If that's a problem for you, there are now vendors with pre-installed Linux. Then it's a similar situation to Windows.

> The thing is, a stock Linux distro is made independently of the PC hardware that will run it. There's no integration like any PC vendor does when installing Windows, making sure the Windows configuration is well tuned.

You make it sound like Windows needs to be fine-tuned (by the vendor) to provide good battery life. This is absolutely not the case. You install a bare Windows 10 on a random laptop, and battery performance will likely be much better than on Linux.

Anecdata, but my desktop Lenovo workstation's suspend function worked well with Linux, but after an update (few months ago) it never resumes successfully. Nothing in logs -- just simply doesn't wake up properly. (4.10 kernel.) These are painful things.

> Anecdata, but my desktop Lenovo workstation's suspend function worked well with Linux, but after an update (few months ago) it never resumes successfully. Nothing in logs -- just simply doesn't wake up properly. (4.10 kernel.) These are painful things.

That sounds like my experience with Windows 10 on my gaming PC. I only use that machine when gaming, and while it has a <10 second cold boot time (god I love NVMe), I prefer to leave it running and let it fall asleep after a few minutes of inactivity. Some time last week or so, I noticed it never cycles fully to sleep; it will fall asleep and almost immediately wake up. I'm positive this was due to a Windows update, as I haven't changed any settings on it before or after the incident first occurred.

Now, this is on a PC I built, but I used a common motherboard (Gigabyte Z170M) and never had this issue on my previous build, also based on a Gigabyte Z series board. My wife's computer is a mini-PC made by HP, and it started having the same sleep/wake issues during the same week. Something in a recent Windows update has affected sleep states.

I had similar, terrible issues with my gaming rig when I let Windows auto-update from 7 to 10. I found that there is an option in system update to "restore" or "auto-fix" the OS. You might start by trying that.

I found that I needed to let the entire thing be wiped (including all software) and re-installed in order to get it working. A long time and complete pain in the ass, but it's much better now.

Just as a piece of warning if you go that route: MS decided that my legit MS office keys were "Pirated" because they were old and wanted me to upgrade (after telling me that it was a valid key 3 hours before) so I told them to pound sand and I was going to buy MAC's from now on, and I'm not a fan of Apple at all. They offered me nothing, but the chance to give them more money.

> Just as a piece of warning if you go that route: MS decided that my legit MS office keys were "Pirated" because they were old and wanted me to upgrade (after telling me that it was a valid key 3 hours before)

This happened to me after my first upgrade to Windows 10. I had a legit copy of Office 2010, and when I upgraded my Windows 7 installation to Windows 10 during the free year, I opted to do a clean OS install after 10 was activated. Upon reinstalling Office and inputting my key, at first it activated then it threw my Office install into an unactivated state and told me to contact my administrator. Umm, what? I'm the administrator and this was a retail purchased and licensed copy that worked fine before being installed on Windows 10. I even tried reverting to Windows 7 and installing Office on that, but it never activated and gave me the same message.

Thankfully I don't really rely on Office anymore and can get by with F/OSS alternatives or Office Online, but it definitely sucks that Microsoft appears to try pushing its business customers into O365 subscriptions and away from traditionally licensed software using what I feel should be illegal tactics.

Completely agree with you. I have in writing that my key would be good, even though the MS site said that there was an error and I needed to check with Customer Service. I then explained this to three people, whom found the written statement and said they couldn't/refused to fix the problem. They just wanted to sell my an O365 subscription.

As to how legal their tactics are, I'm not sure. I do know before I would never have considered anything other than MS, I'm now left to moving onto Mac's because I cannot give them more money and the work I do tends to now work in the Linux or alternative OS environments. Lots of industrial software that is touchy enough as it is...

I only boot into Windows once a month or so. This Monday, when I had my laptop sitting idle for a bit, I noticed the sound of the hard drive settling down and spinning up again in a regular pattern. At the time, I thought it was the Antivirus deciding to do an idle scan just when the OS put the drive to sleep, but now I think I might be affected by the same bug you mention.
> A very common misunderstanding, and very easy to solve.

If it were that easy to solve, I would think Linux installers would take care of this.

Proud x201 user here.

Wifi works perfectly, suspend/resume, docking/undocking too.

As for battery life, it was around 19W/h when I first switched to linux after FreeBSD. After installing tld and powertop it is stable around 10.8-12W with wifi enabled.

Maybe you might want to try a recent distro, I'm using Fedora and I really like it.

Even my 3G usb dongle worked flawlessly with zero config.

PS: I remember having a flaky wifi under Debian 8, but that was due to an old version of wifi driver. It has since long been fixed in every distro I tried -including Debian-.

PS 2: My laptop is pretty old (x201), so your mileage may vary. You might want to check out thinkwikis for further info.

Partly, that's because the x201 is so old. It's had about 7 years to mature support.

I had an x201 new, and I ran into all those problems listed above for the first two years. Hell, I had to use a USB WIFI dongle for the first year or so because the drivers hadn't stablized.

Yeah, I'm so tired of hearing this come up when people are looking for Linux laptops. It's very old, and VERY ugly. Most of us want something modern that runs Linux well.
> Admittedly, mine is not Thinkpad

nuff said

I have been on the X2XX series for over 10 years, counting 5 laptops.

EVERY single thing has worked with Ubuntu (every single six months release, since 12.04 only used LTS releases) and required little to no effort.

As for a "Desktop" I haven't touched one at work since 2004. TBH I believe only gamers care. And gamers like to build/adapt their own hardware. Unless you can differentiate heavily and have something unique (something like building a RED camera or a super fast Electrical car) how is that going to fly in a marked that is in decline?

Keep yourselves to building a super high end laptop that can rival a Lenovo X series model and we will look into that.

> A well designed linux laptop, with no driver issues, good build quality, that doesn't sacrifice performance for thinness? That's what I'm missing.

It exists, it's the Thinkpad T-series.

I don't get all this hand-wringing over the need for hypothetical great Linux machines when we have Thinkpads available right now.

Which T is closest to a Macbook Air 11"?

There are many fine linux laptops in the desk-home type, 14"-17". The selection isn't so fine if you're looking for something that'll fit in your lap on the plane or train, and have 8G of RAM. Or at least 4.

You just trampled over "doesn't sacrifice performance for thinness". And using on my lap in a plane or whatever, like maybe I would when laying on my couch, was never even considered. Are you sure it's a practical measure to judge by a product and isn't just an Apple-tailored one?
No I didn't, I'm saying that if a laptop doesn't have an acceptable form factor, its performance (or even existence) doesn't matter. I'm also saying that models in the T series do not offer form factors suitable for everyone, contrary to the GP's claim, and offering the Macbook Air 11" as an example of the kind of form factor not offered.
You want an XPS 13 then.

I just used mine on a Ryanair flight a few days ago, cramped in the middle seat for 3 hours. The XPS 13 fit perfectly on the very small folding table, the top of the screen just sticking under the bottom of the pocket-thing that is always full of useless flyers.

I believe it has the same footprint as a MBA 11. And of course, I'm running Linux on it :)

XPS 13 is amazing and with Linux support it is fine, but that keyboard though. You need to test it to see if it fits for you.
X1 Carbon series works great with Linux. Its a little bigger than 11", but still very light and slim and a nice display. I use a Gen 1 (2012) with 8GB ram. Installed originally Ubuntu 12.04, upgraded to 14.04 and 16.04. All worked great. I presently run Arch on it which was also easy to install and works great.
My wife has an X240, something in that series is equivalent to the Air. To be honest I would just go for the Apple, we have had quite a few problems with the Lenovo.
What problems? I have the same computer and love it.
The worst one is if I pick it up by the left side it crashes.
Ack. That's roughly where the CPU is, I wonder if some of the solder balls are cracking and it needs a reflow. I've never had to deal with Lenovo service, but it might be worth contacting them -- that is definitely a hardware issue.
Looking around the internet it seems a common problem with that model, we just pick it up by the right side.
Thinkpads are great but if I buy a Thinkpad T-series laptop I'm forced to buy Windows with it.

Also it's not supported by the manufacturer. Thinkpads have great support from the Linux community but Lenovo doesn't officially guarantee its use (I would be happy to hear if I'm wrong on that).

You can buy Thinkpads also preloaded with free DOS. (Usually a lot cheaper)
You used to be able to, I don't think you can any longer.
How? Hasn't been an option on the last 2 thinkpads I bought. Just went and tried to customize a T470 and nope, still have to get Windows.
If you're a student, you can sometimes still get it.
You probably can as a business customer? Not sure.
Thinkpads are great if your standards for screen quality are incredibly low. I can't speak for the ones released in the last couple years but seemingly all of the older ones have garbage tier screens. My T430 has a screen that is at best about as good as the screen that came with my 2009 Asus netbook.
My T460s definitely has a garbage tier screen. And garbage tier trackpad. The trackpoint feels like garbage too. And I had to replace the keyboard once because it was garbage and broke.
That's not the case always. My first cheap thinkpad worked great, but the 2nd expensive one (T440p) has bad driver support for Wifi (on current and last Ubuntu LTS). Connections are unstable and throughput is ~0.3x of the dongle I use (both 2.4Ghz 802.11n). Hardware - Realtek RTL8192EE PCIe.
What dongle do you use? I've got a Clevo laptop that otherwise works great w/ Ubuntu, but the wifi is pretty bad.
In case anyone is reading this from a search, I thought I should clarify, the wifi sucks in Ubuntu or Win10, so it doesn't appear related to linux.
Oh OK. My setup is dual boot but I've never had patience enough to spend enough time to test on Win. Just crappy hardware/drivers from Realtek then!
I use a TP-Link TL-WN823N. Did not require any 3rd party driver installs, just plug and play.
Always opt for Intel hardware. They have Linux device driver developers on staff. Sometimes the newest chips are not supported, but they always release something within a few months.
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Yeah that's what I wanted too but unfortunately the supplier for my company did not have one.
It exists, it's the Thinkpad T-series.

Does Optimus work the way I'd expect it to these days?

I had bumblebee on my precision 5520, and it works fine. You need to meddle with it a little bit, but after that everything works fine. Actually, I loved it since I could have my X11 memory space controlled by Intel and my Cuda application development wouldn't have messed up the X11 while running. Something you expect to not happen, but happens all the time.

Bumblebee and optirun can be better, but it is usable right now.

Does it allow to connect external displays? Last time I checked bumblebee worked almost fine, but it didn't notice I connected an external display to DP hardwired to dGPU, and dGPU stayed powered-off. I got through a few workarounds for that, and even managed to get something incorrectly displayed, but nothing really worked like it should, so I gave up and I'm using this ugly nvidia-prime thing and just remember to set it in "performance mode" before using my laptop with external displays.
Well, it works fine when I use HDMI for the external display. I have not tested the DisplayPort.
Ehhhh....

Bumblebee has kind of fallen into a 'not officially supported' state as of xenial, but it will work if you are willing to spend a bit of time cajoling it by messing with drivers and blacklists and config files.

Nvidia also has an official solution now called 'nvidia-prime,' but it's awful. You have to log out and back in to change which card you're using, so you can't just spin up the discrete card for one or two taxing programs in your workflow.

But it can work the way you'd expect it to, if that's what you're asking.

T450 owner here, running Ubuntu 16.04 LTS Desktop. My machine hangs when I unplug it from the Thinkpad dock. X rendering glitches are an hourly occurrence and X crashes weekly. In laptop mode, the trackpad handling is not up to snuff either. (I guess if I wanted all those features, I could just install Windows.)
You will most definitely want a recent kernel (16.04 ships with 4.4 - you want 4.8 or later). Also check the Arch wiki about Intel video to see if you can fix your problems with X (https://wiki.archlinux.org/index.php/Intel_graphics), eg. switching from SNA to UXA.
Thanks for the link -- I'm still hanging when unplugging from the dock, but switching to UXA and disabling 3D accel seems to have quieted the glitches down.

I did try some newer kernels a few months ago, but then my wifi stopped working. But this should not be necessary when running a flagship LTS desktop Linux on extremely common hardware from two years ago! I expected more.

Linux hardware support often takes years to mature -- for example, the graphics hardware on my Haswell laptop has seen steady improvements despite being years old. I would strongly recommend against using a LTS linux release from around the time your computer was released. Its just going to be too old. Try Ubuntu 17.04, or take the jump and just use Arch. I use Arch on all my work and home machines, without issue. Maybe twice a year requires 5-10 minutes of extra work during an upgrade to ensure a package update works.
For what it's worth, I tried a few different OSes, including Ubuntu 16.10 (which was the latest at the time), before settling on 16.04 LTS (which was released a year after the laptop came out). I plan to try 17.04 when I get some time, but I also expect to be disappointed. I got about 10min into an Arch install before laughing myself into a coma -- I've seen smoother Unix installs from the 1990s.

But I will reiterate: this is clown shoes. Expecting this kind of effort from desktop users is hostile.

I'll agree the the Arch installer could be better, but its not difficult, especially having done it a few times. The install starts pretty barebones and then you add on what you need - annoying if you want a 1-click to fully setup GNOME (or whatever) desktop, but perfect for people like me. You also get the benefit of learning how all the parts of a working Linux desktop come together.

Personally I find all-in-one installers annoying. I find I have to spend a ton of time removing crap I don't want and replacing it with what I do want. It would take me probably as much time or more to install and configure Ubuntu as Arch would.

You might want to check out Fedora too -- I hear the latest release is pretty great. Arch based distributions like Antergos or Manjaro might be good to check out if your only hangup with Arch is the arcane installer.

>I would strongly recommend against using a LTS linux release from around the time your computer was released. Its just going to be too old. Try Ubuntu 17.04

No point in doing that. Just use the hardware enablement stack. It gets you the 17.04 kernel/X/etc over the LTS base. Best of both worlds.

I'd never heard of the Hardware Enablement Stack. I am going to try this when I get near my Thinkpad, thanks!
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Re: the X issues... dump the Intel X driver for the modesetting driver (you will want a recent kernel for this). Made a world of difference on my Intel laptop.
Don't they have poor touchpads?
Nah, they're really good I find, maybe not as good as the apple glass trackpad, but certainly not bad. Plus, they have the awesome physical buttons along the top, combined with the trackpoint.
> Custom desktops are relatively easy to build, even for customers.

My mum would disagree.

I haven't enjoyed building computers since I was a teenager. I'd much rather pay for someone else to do it. I pay for several people to come around my house and do things I know how to do but would rather spend my time elsewhere. This is no different.
As they're already tested and setup for Linux, I'd probably just go with one of their systems. It's just one less thing to worry about.
Exactly this. If you're a typical Linux user, you've probably already built computers from scratch. A MBP/MBA laptop aimed at Linux is where the need actually lies.
Nice, isn't this 'lil bit expensive?
A lot of the target market is buying MBPs right now, demonstrating that they're not particularly price-sensitive. The new Galapago Pro is significantly cheaper than a similarly-specced MBP.
I had to google MBP :).

I would buy none of these two btw, unless they tell me that they didn't rip off little children in some remote place... In that case I'd even pay lil bit extra.

Nowadays I use Intel NUC boxes for Ubuntu LTS - stick in RAM and M2 disk and that is it, all done.

I don't see myself moving to System 76 unless they bring out an exceptional product. For instance, if they did a desktop that contained two motherboards, one for a 'server' and one for a 'client', then that would really help build web apps where you don't want your 'server' to be slowed down by your IDE, browser tabs and everything else 'client'. Such a system would have to have a SGI style unified file system that was quick from either client or server side, i.e. no NFS mounts.

Given that no such PC has ever existed(!) I don't see System 76 coming up with something crazy niche that 'every developer must have'.

If your server is slowed that much by your development environment, it's going to have a hard time dealing with (N>1) actual users. General purpose computers are good enough, it seems unlikely the days of exotic machines and workstations will come back.
I use an intel Nuc as a Linux box running Ubuntu LTS as well. As you stated, everything worked perfect right out of the box. Which makes me think: Since a NUC is essentially laptop hardware, why hasn't anyone thrown these components in a laptop case, and be done with it?
Interesting.

System76 is not known to do they things they say in the article, though, like building laptops that work perfectly on Ubuntu and will work with future generations.

Hopefully their design will improve, too.

I'm currently looking for my next linux laptop. Unfortunately, system76 is out because it doesn't seem like they offer any other keyboard layouts than US?
I bought a System76 laptop 5 years ago, still use it today. It's not perfect and I had some issues in the past but it's still going strong. I did buy it with a UK keyboard layout and back then it was an option, I'm not sure if things have changed since then though.
I can't find any option when configuring their laptops, at least.
I hope system76 will build there desktops and laptops using Amd Ryzen.
I'm not really sure what's being said here, though?

They're going to build better computers in a few years, is the message I got from it. Are they showing/announcing anything today?

Side note: is the Bonobo really rocking dual GTX 1080's? Like the full-size desktop 1080's?

I don't game as much as I once did so I'm behind the times on mobility graphics (I understand they've come a long way), but that really impresses me.

They're OSSing all their CAD and making the machines themselves for one thing.
With the 10xx series Nvidia has done away with mobile versions of their chips; now if your laptop has a 10xx chip it is the same one as the desktop card. I love this concept; it does away with confusion on the consumer's part. Previously if you bought a laptop with a GTX 980M, you'd expect based on the model number to get desktop GTX 980 performance, when you're actually getting desktop GTX 670 performance. With the new system, you buy a laptop with a 1080 and you get a 1080 performance-wise (minus some thermal throttling of course).
I really hope they laser focus on one, solid model. And I wish it was a laptop. Who does desktops anymore?
Congrats! Looking forward to being a customer.
I hope you guys have lots of success, we really need more options for linux on a laptop.

I don't know if I'm the only one, but I really want a 13 inch laptop thats thin/ultrabook format, with low specs and only a HD screen. All I do each day is use a browser and SSH into other machines, I don't need an i5/i7 processor and HiDPI display to do that.

My ideal laptop would be an XPS 13 sized laptop, with a 1080p screen, i3 processor, 8GB of RAM and as much battery life increases as possible.

Get a refurbished X220 or an X250.
Can't you pick up an XPS or thinkpad with essentially your ideal specs and linux? The one thing is you won't get great battery life on the ultrabooks because they usually have smaller 4 cell batteries I believe.
No great battery life on ultrabooks? Have you ever even used one? The XPS has one of the best battery life on the market and other thin laptops like chromebooks have great batterylife while still being thin. The reason why 11-14" ultrabooks have good battery life is very simple: SSDs take up less space and are more efficient, iGPUs take up no space and are more efficient and no DVD drive taking up space.

I love my Chromebook with coreboot and archlinux, but I need a upgrade to a 1080p screen and more than 4gb of ram without having to pay $1000 for a overpriced laptop with a dual-core i7.

I only got about 4 hours on an older ultrabook (about 5 years ago) with an SSD. I'm not sure what you get these days but under in the 3.5-4.5 hour range isn't very good IMO.
If you're looking for 13 inch, standard HD screen with long battery life, and all you need is browser and SSH functionality, you might think about trying a Chromebook. The SSH functionality comes as a Google-made extension [1]. The CPU and RAM specs are usually lower than you mention, but in my experience the machine runs fine for video calls, Netflix, etc.

[1]: https://chrome.google.com/webstore/detail/secure-shell/pnhec...

I switched to an Acer R11 Chromebook for something small and handy and cheap. It runs fast enough for browsing and shell stuff. Keyboard is decent, and it isn't flimsy.

I've also install crouton for a full Ubuntu environment, which I use occasionally. But mostly I'm ssh'ing into my workstation and servers.

My only annoyance is the caps-lock key, which is now the Google search key. You can press Alt-Search for caps-lock, but it is slow and a little glitchy.

Thanks for the recommendation. I forgot to mention I only run linux, I don't want to be tied into an OS like ChromeOS when I don't have direct control over it. I have considered wiping one and installing linux over the top.
You should try a chromebook plus or pro from Samsung. I recently bought one and I'm in love with it. I use it even for work except actual coding.
I've got a Toshiba KIRA V63, which is basically exactly what you want except with an i5 processor. If I put the screen backlight to 11% (which is readable for me when I'm in the library or whatever) and run powertop, I can get 9 or so hours of real work done on the battery (Ruby on rails for the most part, Chromium and Emacs, judicious use of wifi).

I highly recommend the recent mobile i5 processors. They are ridiculously low power and amazingly fast. I really do not want for anything.

Now you almost certainly can't buy a V63 where you live (only Japan and even then I've heard Toshiba are getting out of the business), but this is the spec I recommend. The 1080p screen is the most important thing for battery life and performance. Don't get a higher resolution screen if you want to do a full day's work away from the power mains.

I absolutely love this machine to death (and take it with me everywhere -- even to the onsen).

My girlfriend uses the HP Spectre x360 (model 4105-no), which works great in Xubuntu 17.04. It's fast, silent and looks great. Maybe a bit higher spec than you want, but then if you want to run a web browser without noscript that's probably needed these days :-/

No hardware issues that I know of (but I had to uncomment HandleLidSwitchDocked=suspend in /etc/systemd/logind.conf to get it to suspend, and of course XFCE doesn't know what to do with tablet mode, nor do we …). The rather big trackpad might take some getting used to though :-)

I don't know enough about laptops to do it, but I've pondered that someone could probably make good passive income by building a website that takes in a request like this and recommends laptops (like the 8 sibling responses to you are)
The problem here with linux, is that a laptop that works great with linux kernel x.y and distro z, may suddenly break when kernel x.y' comes out. So now you have to get ahead of the distro's and test all your machines for functionality with every upgrade. Sticking to really mainstream hardware here helps a lot, but that still won't keep from breaking when the next rolling update comes out.

Frankly, having used linux on a few different laptops, i'm not really sure how someone who wants everything to always work perfectly and isn't capable of debugging kernel drivers and tossing out patches runs linux. The few times I've seen this situation, it seems people are just putting up with the broken backlight controls, standby that doesn't work, BT drivers that wont pair, etc.. All things i've had to fix on my machines. (the latest being the keyboard hotkey to enable/disable the trackpad needed "tweaking").

Really like the idea of computers built for Linux, but I configured a system on their site and it came out to $3000, whereas when I added the components up it seems like less than $2500.

So I'm not sure there is quite enough incentive for me to pay the extra $500.

If that extra $500 comes with solid support, down to calling a rep and having a replacement box show up the same or next day, then it's a no-brained for any kind of professional.

If I lose a couple of days to having to figure stuff out with a faulty machine, as opposed to solving the immediate issue of having a box that works right now, I will have lost significantly more than $500.

This is why I buy Apple hardware with Apple Care, by the way. Whenever I've run into an issue I walk into an Apple Store or call customer service and have the issue resolved right away. Sure the up front cost is higher, but the time and money saved on not having to care is priceless.

It has to be said though, that the hardware is only half the story. I also make heavy use of spideroak and iCloud for backup of pretty much everything, as well as init scripts to get a brand new machine configured in less than an hour.

If these guys can provide the same solid hardware + support + cloud story (by themselves or through partners) then I'd say the price tag is competitive.

System76 gained some popularity from the frustration about the latest MBP, so i guess this is their response to that. I don't really buy the text about their vision and goals though, in the past they have not really been well known for great build quality or good design. They basically sold pre-installed Linux on rebranded chinese laptops. Their new goals are ambitious and sound too ambitious but i wish them best of luck.

I am quite happy with my 2016 MBP, by no means perfect, but my overall Mac experience did not change that much.

Right now the biggest thing that they have going for them is a fairly well known brand in the market, which is a big deal considering who they are up against. It's a real growth opportunity if they can really differentiate themselves with a quality experience.
One of the most well executed marketing stunts ever seen must be the "Powered by Ubuntu Linux" stickers that System76 provided back in the day when your OS was still relevant and people thought Ubuntu would be the next big thing in the desktop/laptop space.

I have personally learned so much from that experience that it is very difficult to overlook when thinking of brand hacks.

Good luck! I'm always pleased to see news about S76 pop-up on HN. I'm a proud owner of two S76 laptops, a Galago Pro from late 2014 and an Oryx Pro from mid-2016. Both are going strong (though the Galago needs to be plugged in, the battery is nearly dead). My Oryx is a beaut (and a beast!). 64GB of RAM, 2x512GB SSD's - one running Ubuntu, the other Win 10. At work, we can run our entire platform on it. They shipped to Finland on time, very satisfactory builds. I missed the NVidia 1080's by a month or two, but the GTX 980M lets me play, for example, Dragon Age:Inquisition at very high settings. I love these machines. I still use my Macbooks, but for all dev/gaming purposes the Oryx has been very productive to use. Excited to see whats next from them.
This is a brave step. Taking control over design and manufacturing is going to be expensive.

I guess that's why they're starting on desktops. You can limit custom fabrication to the cases and then it's just part-picking. There's also good margin on peripherals.

But ultimately where this is going to make or break them is on laptops. The problem there is it's powers more expensive. Mainboard design, screens, batteries and a much lower uptake of high-margin peripherals.

That said, many, many developers are happy to drop a few thousand on a good portable because it's a business expense they can easily justify. There's money to be had if they get it right. In that vein, they need to get away from their current image of rebadging generic hardware. Ergonomics are important.

I hope this is what they need to create a great product. I am so glad I just got a Dell Precision 5520 (Ubuntu) and am no longer using a System76 laptop. The System76 didn't necessarily have driver issues, but was falling apart from day 1. The Dell works perfectly.

It is a little odd that they are starting by re-designing their desktops: their desktops actually work well.

I'm really hoping they offer a Ultrabook soon.
I build my own desktops, but if I didn't, I'd totally buy System76. A friend has one; nice stuff.

Really hope this works out - not only do I love seeing Linux plays, quirky plays, contrarian plays, and quirky, contrarian Linux plays, but also, we need more alternatives to Dell/Lenovo.

Also also, they seem like great people.