Ask HN: Why does SNAP need 1,859 employees?

46 points by newyearnewyou ↗ HN
Do they really need this many people to handle advertisers and run the app? I know they have a research team for the spectacles but this seems excessive.

25 comments

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I think developers also easily forget that building a business, relationships, and marketing are non-trivial tasks that take more than a weekend.
This was a great article.

The point about adding engineers until marginal returns per employee reaches their salary is a great angle in explaining why companies don't want to stay lean.

Compared to the # of users -- i.e. orders of magnitude greater -- that's a pretty reasonably-sized team.
Compared to revenue it doesnt seem crazy either: at approx $150M in Q1-17, thats over $300k revenue per employee per year (if the revenue and headcount stays flat). Certainly there are many profitable companies at a ratio like that.

But for ad-fueled companies the bar to profitability and long term success is quite a bit higher:

Alphabet does about 4x that ($1.3M/employee/year) [0], and Facebook does even better ($1.8M/employee/year) [1][2].

[0] https://abc.xyz/investor/news/earnings/2017/Q1_alphabet_earn...

[1] https://investor.fb.com/investor-news/press-release-details/...

[2] https://newsroom.fb.com/company-info/

Because you don't get a big valuation without the appearance of being big.
But aren't they already big in terms of users. And the people who valuate the business should be easily able to cut through this false appearance. Whatsapp got a big valuation with <100 employees.
Instagram and WhatsApp show this to be false.
They don't need that many employees. Every team wants to hire more people for various reasons, so more people will be hired as long as there is budget for it.
I'm sorry, but do you mean SNAP as in SnapChat, or do you mean SNAP as in Supplemental Nutrition Assistance Program? Either one has good reason to have a sizable team.
I was really confused by the comments until I realized SNAP must be SnapChat.
SNAP is the stock symbol for Snapchat.
It's the iron law of oligarchy at work. I struggle to find many tech companies outside of the big four that didn't begin to decline long term post-IPO.
Their obligation to maximize shareholder returns is what drives them to grow as much as possible.

The big 4 just happen to have done a good job at it (or got lucky).

Judging by their jobs page, it's uber-specialization and the natural tendency of job preservation.

For example, there's these four jobs: Character Artist/Bitmoji, Illustrator/Bitmoji, Product Design/Bitmoji, Technical Lead/Bitmoji

No idea how many people already work on it. But there will be four more. And they will find ways to justify their existence, and grow the size of the group so that their relative importance versus other products gives enough internal power.

Building the core platform maybe took 100. Optimizing the platform to make money probably takes 1000+.
That's just how bubbles work.
It's like when you watch a film and the credits roll by at the end. There seems to be hundreds of people involved and I often think maybe they could have gotten away with a few actors and a cameraman.
I've seen (but can't find) some discussion on here about the movie industry in relation to this, I think in relation to what Netflix is doing with their originals. Apparently it's really heavily unionised, with people having incredibly specific jobs which only they are allowed to do, which is strongly baked into their general culture. Doubt it's the same case as SNAP, but just an interesting titbit. Can't find a source offhand.
Snapchat does a few different things now:

- hardware design

- computer vision

- iOS, Android, and server development

- content production -- shooting video, writing scripts, etc.

- selling advertising -- they need many account managers and salespeople for this

and then there is HR, Legal, and Finance to support the aforementioned orgs.

For a company like Snap, 1,859 employees is pretty small. At this time of writing, Uber has somewhere around 12,000 and Facebook has about 18,000.