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thelock85
> The company has promised to hire 3,000 more content moderators before the year’s end, bringing the total to 7,500, and is looking to improve the software it uses to flag hate speech, a spokeswoman said.

As someone with little knowledge of how technology (beyond buzzword-y AI/NLP topics) could be applied to content moderation, I wonder if this is a solvable problem. There are so many competing interests around using Facebook as a ideological/political/cultural platform and it seems that monetizable users are the only ones worth keeping happy.

emodendroket
Facebook penetration is really high so I imagine at this point preventing an exodus of users is more of a concern than it was in the past.
throwaway2016a
It is absolutely solvable with AI/ML but it will take a while to get there. The human moderators fill the gap while we wait (which could be years).
eptcyka
Not to take away from the tragedy of the story, but could we please stop it with the buzzfeed like titles? In fact, I'm sure there's an AI sort of a challenge in there somewhere.
emodendroket
I don't mind that much in this case, since it's not really a clickbait title despite the similar phrasing.
nasalgoat
I tend to write out some very long form Facebook posts, and I recently did one that included some porn domain URLs to illustrate a point, and when I tried to post it, Facebook simply said "This contains content we don't like", wouldn't allow me to edit it, and then deleted the entire post.

It was a good reminder that Facebook isn't really that user friendly.