Best Public IT Standard Operating Procedures

1 points by paolgiacometti ↗ HN
dear all, I am working to standardize SOP into a big pharma firm. I would like to start from some point so to avoid hours of review. Does someone known any public available IT SOP?

1 comment

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I would think that ITIL is one of the obvious standards here, but you have to pay for it. Since you are working for a big pharma firm though, surely you can expense the cost of some manuals?

Alternatively a quick search threw up this: https://wiki.en.it-processmaps.com/index.php/ITIL-Checklists

You might have to do some deeper searching since you get mostly commercial stuff in the first few pages of hits. I guess this area has not attracted much open source interest.