Google Fiber shut off customer’s service because she owed 12 cents (arstechnica.com) 17 points by tolien 9y ago ↗ HN
[–] ehsankia 9y ago ↗ Non-story, just a software bug. They reinstated it instantly and wiped the fee as soon as she called customer support. [–] notyourday 9y ago ↗ Not understanding a difference between Cashflow and Accounting is quite a bit of a story.
[–] notyourday 9y ago ↗ Not understanding a difference between Cashflow and Accounting is quite a bit of a story.
[–] Arzh 9y ago ↗ And turned it on again once they were made aware of the dumb thing their automated system did, non story.
[–] ultimateedition 9y ago ↗ Breaking news by award winning journalist JON BRODKIN -Google customer service does job, resolves rare scenario that computer did not handle.In other news, utopian future not yet achieved.
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[ 3.6 ms ] story [ 21.9 ms ] threadGoogle customer service does job, resolves rare scenario that computer did not handle.
In other news, utopian future not yet achieved.