Lord does this irritate me. Google’s got amazing technology, but it’s not a capabilities gap that’s causing them to lag behind AWS.
It’s that the entire decision tree seems run by robots. You don’t hear about AWS customers:
* Having to plunk down credit card deposits to extend service limits.
* Having their accounts shut off randomly and not being able to turn them back on for hours or days without explanation.
* Incurring horrifying bills by mistake and being forced to pay them.
Computers are awesome, I get that— but people don’t want to trust their production infrastructures to a capricious algorithm. I want to see Google do better than it is, but I consistently fail to see signs that they understand their market.
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[ 2.4 ms ] story [ 13.2 ms ] threadIt’s that the entire decision tree seems run by robots. You don’t hear about AWS customers:
* Having to plunk down credit card deposits to extend service limits.
* Having their accounts shut off randomly and not being able to turn them back on for hours or days without explanation.
* Incurring horrifying bills by mistake and being forced to pay them.
Computers are awesome, I get that— but people don’t want to trust their production infrastructures to a capricious algorithm. I want to see Google do better than it is, but I consistently fail to see signs that they understand their market.