Ask HN: Examples of company-internal capabilities to become available publicly?

4 points by jschulenklopper ↗ HN
I'm looking for examples of former company-internal capabilities [medium business value but high quality] that later became available as services offered to external parties, thus increasing the company's business value. Amazon offered AWS... but what are other well-known examples?

Things like: Shell to provide _moving_ oil rig services for other petrochemical companies. A company to offer their own security guards providing safety at large sport events. Hotels to provide dry cleaning services to other (possibly competing) hotels and restaurants. A salary-processing dept. of a company to offer payrolling services to companies nearby. [All these are examples I just made up - but I hope the are more in real life.]

Anyway, any case in which a former internal service is turned into a revenue-generating external service, most likely being made possible by a high (technical) quality of that service. I guess it's a likely to be a new service that is orthogonal to the current activities in the company's business model.

Just like in Amazon's case: they offered their excellent infrastructure hosting capabilities to other organizations, in addition to using those just for their own e-commerce needs.

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After asking the same question on LinkedIn, I guess we found another (but just one good one) example: Flexport. They started with gathering (and selling) knowledge about freight forwarding via a software platform: shipping lines, availability, prices.

Later, they started to use those capabilities to become a freight forwarder (shipper) themselves, actually transporting stuff (on behalf of customers) using the knowledge that they gathered for other purposes originally.

Read for example https://techcrunch.com/2017/09/21/container-full-of-cash/.