How do you 'make it easy'?
Whenever I present an idea to a friend for a site/application, the first statement out of their mouth tends to be 'Make it easy'. What does that mean to you? How do you go about breaking up a complex task into easily consumable components? Likewise, how do you strike a balance between making something easy, and treating your users like idiots.
I'm asking in the context of being able to bootstrap a startup, without the ability to hire a UX person.
1 comment
[ 1.5 ms ] story [ 13.7 ms ] threadThis is something Apple seems do do very well on every product. Follow their example. Picture your kids, parents, grandparents, and neighbors using it. What would they have trouble with? Eliminate those rough edges and tricky steps, even if it means removing features (save those for an "expert mode" maybe).
When I got my HTC Evo, it had a nice interactive tutorial showing me how to use the touchscreen, type, pinch to zoom, etc. I wish more products did this, especially now that they are getting more complex. The same goes for web apps. If this is the first time I'm logging in, give me some thought bubbles to walk me through the process.
I believe Mint does a good job of this the first time you log in.