Ask HN: Freelance - when to start the clock?
I'm about to start my first freelance job and I'm wondering when do you start the meter running? Do I charge for the first meeting where they describe what they want? Do I charge for the commute to their office? etc etc? This is all new to me. Thanks!
3 comments
[ 3.2 ms ] story [ 22.0 ms ] threadThat's how I run things, maybe I'm too honest buy the win/win aspect of freelancing is that employer only pays for one specific thing and employee does one specific thing and thus commands higher rates.
If you are under contract, yes bill for the first meeting. If not, depending on the relationship, there are two ways of handling this. The first, and what I do with the clients I am most comfortable with, is simply add those in at a later date as line items. The rationale is because the second way to do it is bake it into your hourly rate post-contract (Notice everything is either they pay directly or indirectly). Many clients, when you explain how you need to structure rates go with option 1, BUT and this is a huge BUT, with new clients, never explain option 1. Sales is all about slanting and simplifying. Trying to sit down and explain this subtlety will likely mean you lose the business.
So moral of the story is the easier it is for the client to do mental math, the easier it is to win business. Trying to explain subtleties that are important to you are a waste of time. Add in a clause to your contract that expenses are not included in your quote and will be billed separately. Depending on your field, you also may want to include things like stock photography, software licenses, and/or hardware are not part of the quote.
1. Travel within town is free as long as it's not excessive. Daily travel during rush hour is excessive.
2. Travel time outside of town is charged at 50%,
3. I don't travel to the US.
4. Time I spend in my office is billed only while I'm working, not while I'm receiving instructions.
5. Time I spend out of my office is billed from when I arrive to when I leave.
6. I bill in 0.1 hour increments, but "quick questions" (defined roughly as "something I can answer on the phone without needing to say 'I'll need to think about that'") are free as long as they don't happen too often.