What I find interesting is that Amazon has been adding word cloud for the reviews. It helps in filtering and narrowing down the features. But it is missing on this page. Anyone know if there is any particular reason for that?
> We round the numbers for our free users -- the estimate in this case is closer to $150,000 than 200,000 in Nov. Indeed, if Sensor Tower was estimating revenue based on ratings, the seemingly fake reviews and bot users would influence it.
> However, the estimates are based on things like Category Rankings in the top charts, and other signal data. You can't get on top of the revenue charts with fake bot reviews -- real users have to spend real money. We work a lot on our models and data science to improve estimates accuracy, and a lot of developers and publishers share their data with us, so we feel pretty confident about the revenue estimates. So while we might be off by a few %, we feel very confident about the data! In comparison, top dating apps like Tinder make >20 million a month on iOS alone.
> As you can see, the app has stayed on top of the grossing charts with a lot of consistency, and hasn't been removed from the app store. I know Apple works hard to remove apps that break their terms of service, but they might have not caught it (or are investigating) over the holidays. I know that Apple takes reports like this from the community seriously, and though it might look like they act slowly, they are likely investigate apps like this in detail.
Aren't there laws to protect consumers against that kind of scam?
At that point, what would Apple respond? It seems it's not in Apple's interest to refund customers, and I wonder if they would sue the app maker and investigate fraudulent ratings.
Funnily, that would also bring attention to fraudulent comments on net neutrality, and how nothing has been proven yet.
Apple's getting a revenue share of any sold item in the store ... so.
I guess the rational thing for them would be to prevent scams to make ppl less reluctant to shop there, but since there is no obvious short time benefit they hardly care.
Compare this to all these "child bought 1000$ worth of Candy Crush items on father's card" etc.
> I wonder if they would sue the app maker and investigate fraudulent ratings.
Apple does investigate this and does take action, yes.[1]
> "Almost 1,000 fraudulent reviews were detected across two accounts and 25 apps for this developer so we removed their apps and accounts from the App Store," an Apple spokesperson told iMore. "Warning was given in advance of the termination and attempts were made to resolve the issue with the developer but they were unsuccessful. We will terminate developer accounts for ratings and review fraud, including actions designed to hurt other developers. This is a responsibility that we take very seriously, on behalf of all of our customers and developers."
Sounds like a sophisticated money laundering scheme - dump money in click farms and fake app purchasing, in exchange for climbing the charts and getting innocent/naive people to purchase at a faster rate. As you climb the charts your app gets more visibility and thus more eye from the innocent/naive purchasing population
Not likely. If I was laundering money I would rather have a low profile and spread the money over several apps while making sure that none of them end up on the top 30 list. Seems like a pretty straight forward scam: Get suckers to buy the app and an in-app subscription service with fake reviews.
It’s insulting to real developers of decent apps and games when obvious trash can make it onto the store so easily, remain there, and make money hand over fist, when other apps have to put up with scrutiny and back-and-forth rejections over trivial non-issues even in 2017.
Right now, their “improved” App Store doesn’t even have what I would call a search engine. I can search for apps BY NAME and they still show up like #30 on the list below a whole pile of stuff that (I assume) only matches due to some weird random match of letters that happen to be in my search term. There is NO way to narrow the search category, NO filters (not even something so basic as “search only apps released in the last month”), etc. And every single iOS store issue is 1000x worse on the Mac store. They need to take that 30% cut and invest properly.
And search problems wouldn’t be so bad if their top-X lists made any sense. Top grossing, really? Great way to see the same 10 apps for like 3 weeks in a row. “Limited Time Prices”? At this very moment on the Mac store, ALL TWELVE “Limited Time Prices” apps are LEGO games! What good is that?
“improved” App Store... it really is terrible. I used to quite often click through different categories looking at the top games / apps etc. Now I hardly bother going into it because its such a cluster fuck to navigate.
* I will note though that I do like the editorial type landing page they added to the store during the big "improvement"
After experiencing what iOS 11 has done to my iPhone SE, I'm pretty sure the "Software Engineers" Apple employs these days can't tell the difference between obvious trash and legitimate attempts at useful, working software.
I'm not an app dev but a mere user, but I completely understand your frustrations. As a user, the discoverability of new apps is abysmal. I don't understand why Apple can't look at what Amazon etc are doing with their stores, and recommend me apps based on apps I'm using recently ? Whatever happened to Genius suggestions ? And why can't I filter for e.g. strategy games without IAP in the 5-10$ range ?
It's terrible and i can only imagine how much this hurts devs. Apple really doesn't care about the long tail.
The answer to questions like that is always money. Apple have a monopoly on selling apps on that run on Apple hardware. There is no measurable short-term benefit to them from making the user experience better. In fact they probably figure it'd hurt revenue.
As it stands the app store has about 20 slots that make serious money. Every app company wants in those slots and will do anything for it, eg give up 30% of their revenue and indulge various forms of payola.
Apple have created an artificial scarcity and it makes them something like 10 billion a year. And thanks to the monopoly enforced by crypto, there is no possibility of a competitor forcing them to change.
It's the perfect cash cow. Why screw up a good thing?
Because, over time, it might not be a cash cow as other stores like Play Store improve and innovate. Your post reads like, why should Microsoft invest in IE after v6? No short term benefit? As if. 5 years is still short term and if Apple can't learn from Microsoft's mistakes then it deserves to lose the market share and eventually the profit.
To Apple's credit, 90% of iPhone users won't switch to Android no matter what. So Samsung and Google can innovate as much as they like, apple's user base is not going anywhere.
That's silly. If Apple ran a more efficient market, users would buy more apps, developers would make more apps, and Apple would make more money.
Large companies don't always do a good job of simple things, for all sorts of banal reasons related to specific people in management, organisational politics, etc.
Can't agree more with you. Especially about the back and forth rejections. It's insane how easily such apps escape the scrutiny of apple's review team.
I perfectly understand the frustration, but this is a kind of interesting phenomenon.
1. It may not be that easy to evade the scrutiny of Apple's review team. It's hard to tell... of course, you only see it when they succeed. (Conversely, you won't see app developers post captivating and emotionally charged posts each time app submission works as expected, and no one would read them if they did.) There's a lot of selection bias going on here.
2. Legit app developers are usually focused on putting out their app while scammers are focused on finding cracks in the app submission process.
Same with the Android store, just a few categories and a search box to lookup by name. I don't even look at the categories as again it's just trash, for example based off my recent activity I'm recommended 'Bethesdas Pinball', and I dont even play games on my smartphone.
Really these stores are setup for people who know exactly what they want before they even open the play store app. It's a shame and I'd love a more advanced filtering functionality, but instead all we get is a new sets of icons every couple of years.
While it would be awesome if the app store would be actually good at app discovery, that is unlikely to happen. Instead you have to brand and advertise your app outside of the store. See the app store as something like "apt-get install". The user needs to know what he/she wants before going to the store.
That’s just it though — when I type in an exact name, it may not even show up in the first couple screen-scrolls of results. I can easily see many potential customers just giving up after a page or so and assuming that the app isn’t in the store, especially since Apple is known to pull apps for various reasons.
This means that even if something outside the store mentions your app, you’d better hope they included a direct link to the store and not just the name.
> See the app store as something like "apt-get install"
You know, the first place I search for desktop software is on the apt repositories. Even when I'm looking software for Windows (then I repeat the names on Google to see if they run there).
Searching in aptitude is much better than on the web.
To be fair, FOSS repos are easier to organise as devs wont use dirty tricks like fake reviews to promote their apps. Kinda like the meta keyword in the early web.
Yep. Search is terrible. I don't see how the app store search ranking is so irrelevant, especially after the "clean up". How can crap like this get in the store at all. I recently had to resubmit our legit app over and over for what seemed to be almost random nitpick rejections for things that aren't documented in the rules. And then struggle to get enough exposure for a handful of downloads per day. This is so discouraging.
I long ago concluded that the app stores are useless wastelands. Even if you know the exact name of what you want, there will be 30 scammy knockoffs that show up in the search results. (All "free" with in-app purchases and ads, of course.) Okay, so can you search the broader internet for what you want, then click on a direct link to the desired app? Sorry, no -- the search results are dominated by garbage articles about "50 apps for X." It's pretty much hopeless.
I know a guy who submitted apps with a comment, you get $300 if you can help me with some things. 9 out of 10 times it didn't work. But with 1 guy it worked and he promoted fake apps like this.
Having a dumb search functionality results in tons of blogs and forums discussing software that relates to their niches.
The Netflix homepage for guests doesn't provide much information either.
Anytime I search for the newest titles on google, I get the most updated top 10's.
Good for SEO and keeps the people talking about stuff related to the platform.
I'd still like to know 'how' they got all those reviews. Is there a warehouse full of people somewhere in China generating this, so-called 5-star review farmers?
Here's another great article about a fake security app that was making ~$80,000/month. After selecting "Free trial", the app signed you up for a $99/month subscription. For a while, it was ranked #33 in Top Grossing for Business apps. Apple has since removed it, but there's plenty of apps like this still out there. As someone who has had apps rejected for fairly trivial reasons, stuff like this always frustrating.
37 comments
[ 2.5 ms ] story [ 125 ms ] threadhttps://www.amazon.com/Bluetooth-Headphones-Earpieces-Earpho...
136 reviews, all of the same general format, all 5 star reviews, nothing critical in any of them.
> We round the numbers for our free users -- the estimate in this case is closer to $150,000 than 200,000 in Nov. Indeed, if Sensor Tower was estimating revenue based on ratings, the seemingly fake reviews and bot users would influence it.
> However, the estimates are based on things like Category Rankings in the top charts, and other signal data. You can't get on top of the revenue charts with fake bot reviews -- real users have to spend real money. We work a lot on our models and data science to improve estimates accuracy, and a lot of developers and publishers share their data with us, so we feel pretty confident about the revenue estimates. So while we might be off by a few %, we feel very confident about the data! In comparison, top dating apps like Tinder make >20 million a month on iOS alone.
> As you can see, the app has stayed on top of the grossing charts with a lot of consistency, and hasn't been removed from the app store. I know Apple works hard to remove apps that break their terms of service, but they might have not caught it (or are investigating) over the holidays. I know that Apple takes reports like this from the community seriously, and though it might look like they act slowly, they are likely investigate apps like this in detail.
At that point, what would Apple respond? It seems it's not in Apple's interest to refund customers, and I wonder if they would sue the app maker and investigate fraudulent ratings.
Funnily, that would also bring attention to fraudulent comments on net neutrality, and how nothing has been proven yet.
I guess the rational thing for them would be to prevent scams to make ppl less reluctant to shop there, but since there is no obvious short time benefit they hardly care.
Compare this to all these "child bought 1000$ worth of Candy Crush items on father's card" etc.
Apple does investigate this and does take action, yes.[1]
> "Almost 1,000 fraudulent reviews were detected across two accounts and 25 apps for this developer so we removed their apps and accounts from the App Store," an Apple spokesperson told iMore. "Warning was given in advance of the termination and attempts were made to resolve the issue with the developer but they were unsuccessful. We will terminate developer accounts for ratings and review fraud, including actions designed to hurt other developers. This is a responsibility that we take very seriously, on behalf of all of our customers and developers."
[1] https://www.imore.com/whats-happening-dash-and-app-store
Right now, their “improved” App Store doesn’t even have what I would call a search engine. I can search for apps BY NAME and they still show up like #30 on the list below a whole pile of stuff that (I assume) only matches due to some weird random match of letters that happen to be in my search term. There is NO way to narrow the search category, NO filters (not even something so basic as “search only apps released in the last month”), etc. And every single iOS store issue is 1000x worse on the Mac store. They need to take that 30% cut and invest properly.
And search problems wouldn’t be so bad if their top-X lists made any sense. Top grossing, really? Great way to see the same 10 apps for like 3 weeks in a row. “Limited Time Prices”? At this very moment on the Mac store, ALL TWELVE “Limited Time Prices” apps are LEGO games! What good is that?
* I will note though that I do like the editorial type landing page they added to the store during the big "improvement"
It's terrible and i can only imagine how much this hurts devs. Apple really doesn't care about the long tail.
The answer to questions like that is always money. Apple have a monopoly on selling apps on that run on Apple hardware. There is no measurable short-term benefit to them from making the user experience better. In fact they probably figure it'd hurt revenue.
As it stands the app store has about 20 slots that make serious money. Every app company wants in those slots and will do anything for it, eg give up 30% of their revenue and indulge various forms of payola.
Apple have created an artificial scarcity and it makes them something like 10 billion a year. And thanks to the monopoly enforced by crypto, there is no possibility of a competitor forcing them to change.
It's the perfect cash cow. Why screw up a good thing?
Large companies don't always do a good job of simple things, for all sorts of banal reasons related to specific people in management, organisational politics, etc.
1. It may not be that easy to evade the scrutiny of Apple's review team. It's hard to tell... of course, you only see it when they succeed. (Conversely, you won't see app developers post captivating and emotionally charged posts each time app submission works as expected, and no one would read them if they did.) There's a lot of selection bias going on here.
2. Legit app developers are usually focused on putting out their app while scammers are focused on finding cracks in the app submission process.
Really these stores are setup for people who know exactly what they want before they even open the play store app. It's a shame and I'd love a more advanced filtering functionality, but instead all we get is a new sets of icons every couple of years.
This means that even if something outside the store mentions your app, you’d better hope they included a direct link to the store and not just the name.
You know, the first place I search for desktop software is on the apt repositories. Even when I'm looking software for Windows (then I repeat the names on Google to see if they run there).
Searching in aptitude is much better than on the web.
The Netflix homepage for guests doesn't provide much information either. Anytime I search for the newest titles on google, I get the most updated top 10's. Good for SEO and keeps the people talking about stuff related to the platform.
It's probably easier and more profitable than doing Mechanical Turk jobs.
https://medium.com/@johnnylin/how-to-make-80-000-per-month-o...