Ask HN: How to find a mental health professional?
We've been having a lot of great discussions here on HN lately about mental health, and the suggestion to seek professional help rings true.
But, depressed and burnt out and feeling isolated, the project of even finding a therapist in the first place can be overwhelming.
I live in a large city, where there are literally thousands of therapists, psychologists, psychiatrists, licensed social workers, life coaches, you name it. About half of them even accept my insurance.
How does one even begin to narrow the options down? After asking my GP and getting no suggestions, I'm at a complete loss.
168 comments
[ 4.7 ms ] story [ 223 ms ] threadIt's easier to talk yourself out of skipping an appointment when the trip there isn't intimidating on its own.
If you end up doing therapy and don't feel like it's working with that professional after a few sessions, they should be able to refer you to other psych* or therapists. In this case there's no hard feelings, most psych professionals will be the first to tell you that not all patients will click with all therapists.
As for narrowing down therapists, take that list of ones that accept your insurance and cull the list of therapists and offices with poor reviews.
I would have a list of a few therapists that meet your criteria (located close, covered by insurance, etc). If you don’t feel like you click with the first therapist you see, visit another one. It’s important that you feel comfortable with your therapist, and don’t give up your hunt after one bad appointment or match.
The way I've typically narrowed my options down is search for therapist either through insurance or through location (google maps).
Therapists often work in environments with other therapists, so I try to find those places, as they typically will have a variety of therapists to either ask about through the phone (giving your background information, what issues you are struggling with, what you are looking to resolve), or they will have a website that details each counselor's specializations and experience.
When you call one of these places, they typically have a helpful receptionist that will ask you background questions about yourself, and of whom you can ask questions towards about the practice, the practice's goals and philosophy, and the counselors that work there.
This process, I find, is the fastest and most comfortable (safest) way of finding a therapist. You don't want to hold off finding a counselor until the only options left are those 'no-choice' type options, because in my experience those places are bottom of the barrel in terms of how helpful they can be for someone that isn't dealing with issues that are truly tremendous issues to deal with.
I would advise taking one day to search through your insurance provider. Another possibly to print out a list of counselors within some radius of your location you are comfortable traveling to. Don't feel like you have to do all of this in one day.
Mark down which places 'sound' the best to you, whether it's a good location or the practice sounds professional. I understand how overwhelmed one can be with not having all the information you need to have to find a counselor before you have it, but following advice that sounds like common sense to you can be helpful. I know I have travel issues, so location and ease of travel has been a key thing for me in the past to find a counselor - I want to make sure I'm not going to get lost on the way there.
Once you have your choices narrowed down to about 5 or 10, start looking for websites for the locations individually. If the backgrounds of the counselors are listed, take note of the ones that make the most sense to you. Call those places, maybe only make one phone call a day or every other day.
Don't feel pressured into signing up for anything if it doesn't sound right to you. It's common when booking a first appointment to have to use a credit card, as many places will charge you if you cancel before some predefined amount of time (typically 24-48 hours).
Take it step by step. Just do a little at a time. If you feel overwhelmed, take a break, and come back to it when you feel ready to approach the next step.
It may take you awhile until you find the right one but it's absolutely worth the time.
Stay strong.
You can use the search tool without being a member or qualifying for the reduced rate sessions. Really useful for those in the U.S.
Are you open to medication, or is that something you're trying to keep off the table? If the former, you might want to limit your search to psychiatrists.
There are also the psychiatric equivalent of nurse-practitioners (PMHNPs, I think), who can monitor and alter prescriptions in concert with your GP.
If you go with a psychiatrist or MHNP, you'll probably want to find one that does counseling as well as diagnosis and prescription, which might dramatically shrink the field.
In the alternative, you can meet with a reputable psychiatrist (part of a large practice, or with a degree from a good school) and then get a referral to a counselor.
As counselors go, whether they're the same as your prescribing psych or someone you're referred to, there are a couple big factors you'll want to consider:
* Do they focus on the problem you're actually having (depression and anxiety, it sounds like?) or do they focus primarily on substance abuse or trauma or relationships?
* Do they have a specific therapeutic modality they pursue? Are they a CBT practitioner (behaviorist) or DBT or psychodynamic (PD)? It might be less important which of these things they are and more important that they coherently articulate what they do. (As an HN reader, you might be interested in counselors who do CBT, since CBT is the branch of psychological therapy that seems most evidence-based, but that's probably mostly about your comfort level). Also be aware that treatment modality includes things like "do they do group sessions", which might not be something you're in to.
* Dumb basic stuff like, do you want to talk to someone older or younger, male or female? Are they nearby? Who's got an appointment open convenient for you? You're allowed to maximize your comfort level here.
The most important thing here is, you can meet with a therapist and then make the call about whether you like them. You don't have to get it right the first time.
If you're feeling severely depressed, a reasonable plan might be to find a psychiatrist, get a consult, and then ask them for referrals to counselors. A lot of psychiatrists seem to focus on diagnosis and prescription (which makes sense; they're doctors; your GP doesn't talk to you for an hour about the strep throat they've determined you have), but you don't have to take a prescription to get value out of the consult and some decent referrals.
You can do this the other way around, meeting a therapist and then deciding whether to escalate to a psychiatrist. But if you're paralyzed by options, there are fewer "kinds" of psychiatrists than there are therapists!
Hope that's helpful. Other people here will have better answers, I'm sure.
Unfortunately you may need to just try a few and see who you click with. It's not uncommon to do a preliminary session with one and either they decide to refer you to someone else (based on your situation) or you just don't like them. This is why it's hard to go by reviews from other patients.
1) Deciding whether or not treatment would be helpful.
2) Figuring out what sort of professional would be best: psychologist, therapist, psychiatrist, social worker, etc.
3) Wondering whether your choice of professional will influence the type of outcome you desire. For e.g. a psychiatrist is likely to prescribe meds while other professionals may prefer mindfulness, CBT, talk therapy, etc.
4) "Will they throw me into a mental hospital? I want to lead a normal life, I'm not one of those people!"
5) "Is it covered by insurance? How much will it cost?"
6) "How can I find a good professional? I've heard there are a bunch of shitty ones. I need a good one."
7) "I'm too scared to even pick up the phone. How do I determine availability? Can I schedule this online?"
8) etc, etc, etc.
This is something that needs to be solved with an online questionnaire that spits out an appointment time and location at the end. Telling depressed people to go through the aforementioned steps is like telling someone with a broken leg to just walk to the hospital that's a couple miles away.
To the OP: my suggestion is to Google around, find 3 people who accept your insurance or are affordable out-of-pocket, pick one, and make an appointment. It's 10x more important to make an appt, any appt, and go than it is to worry about finding the best person. You don't have to stick with the first person you see anyway. If you're still overwhelmed, I've found the average PsyD to be better than the average therapist/social worker.
I researched bio's for months before making an appointment. I picked the one person in Vegas that had the experience I was looking for with "Mindfulness Techniques, Neurofeedback, Transcranial Magnetic Stimulation"....
Even though that was what he was expert at, he let me know that those services were not what I needed at that point. After getting actual medications to stabilize, I was in a much better position to try the more hippy-esque treatments and go from ok to happy.
So really trust doctors to get you where you need to go... especially if they have good reviews on ZocDoc (Damnit... I'm doing it again).
quackery
> Transcranial Magnetic Stimulation
yeah because a treatment that might induce a seizure is just what one needs.
People, do research and be extremely wary of anything hyped.
For me, dance movement therapy worked. It's not trendy, it takes time and effort but -- it was worth it.
https://twitter.com/wendyburn/status/986560081268535296
https://twitter.com/wendyburn/status/986546366590738432
https://twitter.com/wendyburn/status/986538193699901441
In that first tweet she's talking about English NHS Mental Health Trusts.
Here's the guidance from NICE: https://www.nice.org.uk/guidance/ipg542
NICE don't seem to have anything for "Dance Movement Therapy".
For some patients, a treatment that does exactly induce a seizure (i.e. ECT) is what they need. Of course, because of the risk of harm, it's still reserved as something of a last resort and only for particularly severe cases.
I'm pretty sure rTMS has nowhere near the same risk profile, even in the reported cases where seizure did occur.
> do research and be extremely wary of anything hyped
I would offer the same advice for anything that is hyped against with scare tactics, if not just, more broadly, any proposed medical treatment.
Does anyone actually have any experience with these services, and were they effective?
I guess that phone and videochat have the necessary "bandwidth" to convey mental issues. After all, people talk for hours via phone or videochat about their lives and problems. And the availability and convenience these media enable helps address the ancestor comment about the difficulty of seeking treatment.
Even the process of getting up, driving to their office, writing the check, the fact that you have to be on time and have only this one window of time to talk, it all matters because it's a series of tangible steps you're completing for your own self improvement. The computer elides all of this in the name of "convenience"
In my very humble opinion this is the way a bad therapist works.
I've gone to therapy to deal with real problems - attention issues, a bout of anxiety - and having somebody mostly repeat back to me what I said was so, so unhelpful.
> real problems
Do you hear what you just said?
Besides, some schools of therapy would think the expectations of a patient that expects you deliver a 5/5 stars therapy, would taint the natural therapy process.
Pick a therapist. Tell them you're shopping, you'd like both a trial session and recommendations for alternatives. If they're not willing to do that, they're not the right person. Most are.
edit: Typo
A few years ago, I had decided on my own that I needed medication; the depression was so overwhelming that I felt like the problem had to be chemical, and no "touchy-feely" talking therapy could possibly help. I went to a few psychiatrists, with varying degrees of success (I caught one reading side effects of a medication off of wikipedia) and stopped going several times because I felt like it wasnt helping. It was only when things got bad that I found a therapist (I think I just googled "therapist <my neighborhood>") -- who I liked -- and she convinced me to just give her way a try. It worked.
I am on medication again, and its helping, but it was really the therapy that I was so against thats making the biggest difference. All of this is to say that find someone you like, and then be open. Deciding how you want to be treated from the outset doesn't necessarily make sense. Mental health issues are like any other illness -- we go to doctors for their advice and expertise. But you need to go.
I'm really not kidding. The range of usefulness of therapists is so large that "any therapist is a good starting point" usually works. It's better when you can ask friends, but if you can't, any therapist will do.
Then go for a brief session with each of them. You should pick the person you feel most comfortable talking to EASILY. This person should be someone you don't feel judged or threatened by. You should be able to understand them clearly and they you.
Think about it like it's a date. In a way, it kinda is.
But outside of "pick one and start there", what would you recommend if somebody can't get a recommendation from friends/family? How do you find a decent practitioner?
I've since moved out of the area though and have been trying to find a replacement and its been such a painful experience.
Fwiw I’m fortunate that many friends are open with me that they are/have been seeing s professional. So I would go to them for a referral. As one good friend put it, “we get help for our bodies, so why not our minds?”
Google, however, is prohibitive. You end up having to either comb through thousands of individual results to find ones that are nearby and take your insurance, or you end up on an aggregator site with literally thousands (at least in NYC) of matches and the same problem with slightly more structured data.
It's just so daunting to make any decision when faced with too much data and insufficient information on how to use that data, that the depressive brain just kind of shuts down and says "fuck it, I can't deal with this now."
I wish. (I'm imagining a filtering system that either prevents you from seeing providers not on your insurance, or flags them appropriately)
If you say "I'm struggling with X, what is the right type of provider for me", you'll probably have a productive conversation.
My brother just got some (charitable) funding to develop an app to do exactly this! Very early stages of the project so it's hard to say how well it will go but his hope is to solve exactly the problem you're talking about. (I might be helping to develop the app, depending on scheduling.)
They are usually students, but I found they were better than the licensed MFCC, and PhDs. The sessions are recorded, and listened to by a licensed therapist.
I believe most medi-cal doctors will prescribe antidepressants. Yes--the medi-Cal system is not great. The drug formulary is workable though. There are some very good medi-cal doctors though. They don't have the much time with the patients, but if you go in with depressive symptoms they will prescribe. A nurse might give you a depression screening. They never worked for myself, but I was told I'm not really depressed. And as my doctor always said, "All my patients are different."
The average medi-cal doctor writes prescriptions for psychotropic drugs daily.
Hang in there. I don't know your age, but the twenties/thirties are a bitch. Just a cluster puck of hormones, expectations, etc.
Don't let this society drive you nuts. The economy is suspose to be blissful. I don't see it. I just see the wealthy getting ahead. I notice so many very unhappy people. We are at a weird time in history?
If I had a do-over, I don't think I would have tried so many anti-depressants. I fell for the advertising. But--but, I'm no Psychiatrist.
Oh yea, too much alcohol can make depressive symptoms worse. I'm not preaching, but I know first hand.
(A bit off topic, but sometimes not having great insurance is not a bad thing in the long run. I have met a few people with good insurance that are vastly overmedicated.)
It does a lot of what you suggest. I've started from a position of "so you know you want a psychologist" because otherwise the scope is just overwhelming.
Like people have found, fit is the most difficult thing. I think we can improve this with data. But until someone's figured it out, I recommend always calling a therapist on the phone and talking to them a bit, before committing to a session. The phone is scary, but a bad intro call is much less draining and expensive than a bad session.
We're working on enabling online appointment scheduling for the reasons you say, but getting a uniform booking interface for thousands of individual psychologists turns out to be a huge task.
If people wanted to have a look around we have a test link [1] so the human clinical staff know that you don't need help.
[0] https://mindfit.org.au [1] https://mindfit.org.au/demo
I'm sure similar services exist in other cities.
https://therapyreferral.org/
This is a far cry away from seeking a professional's opinion in good faith. Telling people to avoid help citing Rosenhan is extremely irresponsible.
There is more recent study done in 2007 with the same results but I can't find it right now.
This is the 1967 one. Antipychotics really haven't changed as much as most people suggest.
This NIMH study looked at one-year outcomes for 299 patients who had been treated either with neuroleptics or placebo upon their admission to a hospital, and was the first long-term study conducted by the NIMH. The researchers found that "patients who received placebo treatment in the drug study were less likely to be rehospitalized than those who received any of the three active phenothiazines (thioridazine (Mellaril), fluphenazine (Prolixin), chlorpromazine (Thorazine)." However, in spite of this finding, which the researchers wrote "was so unexpected," the NIMH investigators stated that they "were unprepared to recommend placebo as treatment of choice." In other words, the NIMH researchers decided they wouldn't develop treatment guidelines based on their own research, which found that placebo patients did better than the drug-treated patients. SEE PAGE 991.
http://psychrights.org/research/digest/chronicity/comunityad...
I will only ever purchase professional services through a referral.
That said, you want a therapist that matches how you want to see yourself as becoming. Mine is warm, friendly, and approachable, all things I'd like to be myself. I once had the idea that a more analytical approach might be more helpful, and so tried one out for a few sessions. Nothing worked, total waste of money.
I've worked as an emergency medicine doctor in the UK and the US, and in the US at least, I tend to recommend that patients with less severe symptoms start with a therapist (i.e. NOT someone who can prescribe meds). If the therapist really thinks a patient needs meds, they can arrange a referral to a psychiatrist, but I feel like psychiatrists underemphasize the therapeutic values of actually talking to patients and overemphasize meds.
Now the meds are absolutely required for some people with more severe conditions, and can help those patients a lot, but for the majority of people who have less severe illness, I think they can do more harm than good. Either way, a therapist can tell if someone does need meds and make the referral if needed, but the extra level of indirection is helpful, I believe, in preventing over-medication.
1. Asked for a recommendation from a GP (not my usual). Got emailed a big list of offices that I never called.
2. Wait three years.
3. Looked up therapists on my insurance provider's portal and psychologytoday.com. You can filter by zip code.
4. Blast out a copy-pasted message to dozens of therapists I found on those sites.
5. Got a few responses back.
6. Winnow out those who aren't actually nearby. Some therapists practice out of multiple locations, so their availability didn't always work.
7. Made an appointment.
8. I got lucky, the first guy I went to I felt comfortable with.
9. It's starting to help, things are getting better.
10. After a few sessions, he recommends I get evaluated by a psychiatrist. He's a therapist, and can't do "official" diagnosis/prescription.
11. Go back to step 3, but I also went to my actual GP and finally got a referral.
12. Got to psych appointment, get evaluated.
13. She sends me off to get some medical tests before prescribing.
14. New appointment for tests. Lucky, I can do them all at once!
15. I'm currently waiting on results.
16. Next step is follow up appointment with psych and hopefully a prescription. I'm going to continue to see my therapist since we have good report.
I know this looks like an impossibly involved process. Sometime weeks would go by between steps. I won't lie, it can be a dispiriting pain to go through. It's a sick irony that the very thing you're trying to get help with also keeps you from getting help.
We're programmers, we're used to breaking problems down into discrete, manageable steps. But when I did it here, it felt BIGGER and less manageable. such BS.
Once you get started, staying patient and hopeful is the hard part. I don't know your specifics, but here's what worked for me to get through:
* I started really paying attention to my mind and body.
* On the mind front, that was mostly giving myself time to think and just be in whatever I was feeling, good or bad. I'd gotten into the habit of always having a podcast on, and that meant I stopped really processing my thoughts. Now, I'm trying (emphasis on trying) to see menial tasks as a thing to do in and of themselves (cooking, cleaning, driving). That gives my mind unstructured time to breathe. If I listen to a podcast, that's and INTENTIONAL activity, where I want to listen, rather than want a distraction.
* On the body front, that meant making an effort to feel like I'm taking care of myself. Shave regularly instead of always having an almost-beard, starting a skin care routine for my face (I tried these snail goo eye patches that are cool, plus you can just throw them on and watch tv but you're still "doing" something). Brushing my teeth everyday. (I work from home, so hygiene is the first to go when you're feeling the way I felt/feel).
* Some people recommend a journal, but I always just felt guilty for not keeping up on it. If you do this, START SMALL! NO BULLET JOURNALS! you will get overwhelmed.
Some of this may help, much of my advice is specific to me. The important thing it to pick something small and try (TRY, you won't do 100% of the time) to do it. Then, build on it once you fell like you've got a habit, where it doesn't feel like a chore.
EDIT: This interview between Ezra Klein and Johann Hari is about modern depression, and I heard it at the exact right time: https://art19.com/shows/the-ezra-klein-show/episodes/805c9dc...
I don't know what the professional registration requirements are, but you probably want to find someone with a registration, and who has public liability insurance.
After that you'll want someone offering an evidence based therapy. CBT has good evidence, but there are others.
Then it's just who you get on with. You'll spend about an hour a week, for about 10 weeks, with this person, so you want to be able to talk to them and feel that they understand you.
If you can cope with self guided from a book you can get Mind Over Mood. This is sometimes used in some English NHS settings.
https://www.amazon.com/Mind-Over-Mood-Second-Changing/dp/146...
If you can cope with self guided from a computer you can try Mood Gym, a well respected Australian website.
https://www.moodgym.com.au/
For me the key to having success with therapy is to do your due diligence with respect to cost and personal fit ahead of time. At some point in my previous attempts at therapy it became work, and because of fit and/or cost issues with my therapist it was easy to convince myself to not go.
I’ve had a lot of success with my most recent attempt. Assuming you are in the US be warned that the mental health system is awful and finding a therapist is going to take some work.
0) Figure out what kind of treatment you are seeking. Talk therapy is a good place to start IMO if what you’re experiencing isn’t unbearable and not very longstanding.
1) Start with your insurance. This greatly limits your options because mental health caregivers get paid less when accepting insurance than with patients paying out of pocket, but it makes treatment very affordable to you.
2) Find a professional with an office you can easily get to during the week. This is another cost dimension and you want to make it as easy as possible for yourself to stick with it.
3) If you found someone that seems promising, ask for a short call to introduce yourself and get pick the caregiver’s brain on their approach to treatment. Make sure it’s something you can buy into and feel good about. Think about goals, preferences w/r/t medication, etc.
4) Be patient. It’s going to take time and work.
Good luck!
The way I think about it, all you really need to do is:
1) Call someone, anyone, to make an appointment 2) Meet with them, ask lots of questions. There will usually be an intake process that takes a lot of time but will give you some answers as to what kind of issues you want to work on. 3) Start talking to someone regularly. If you don't feel like it's worth it after a while, consider finding a different therapist. For me, just having someone, anyone, to talk to things about felt great right away, even if it didn't "fix" anything.
Since you're in a big city with lots of options, try to find somewhere that is convenient for you to get to every week (near work or home) and just make the call. I would recommend just starting with a therapist at first, and if you think you want to pursue medication, you can ask them for a recommendation for someone to prescribe you medication.
Also, you don't have to limit yourself to providers that accept your insurance, as many do not. My therapist didn't, and she only worked on a cash basis. I manually submitted claims to my insurance for out of network therapy services, and was reimbursed later. Some insurance plans have an out of pocket maximum for that applies to all expenses, both in network and out of network. If that is the case, and your out of pocket maximum is $5K, then everything above that is "free"!
For me, therapy was the best $10K I ever spent in my life. It changed everything, but I had to work my ass off to make those changes. I hope you find success on your journey for more awesomeness in your life.
BTW, exercise helps a lot :)
It's one of the more frustrating bits of the getting better process.