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Hello HN! Erik from Chess.com here. Happy to answer any questions. If you are interested, when you are done reading the interview above, you can learn more about how we run our company here: https://www.chess.com/blog/erik/how-chess-com-s-100-person-v...
How come with all your resources lichess has a better user experience?

I don't mean that in a mean way but as a chess playing programmer they just do.

Their iOS and Android apps are similarly better.