Six Metrics Every Business Should Track (themetricsystem.rjmetrics.com) 72 points by robertjmoore 15y ago ↗ HN Details on six metrics that are related to customer retention and loyalty
[–] hackermom 15y ago ↗ Some quite valuable info in this article. I can definitely see how it is in the best interest of concerned entrepreneurs to put every ounce of their weight into studying these metrics, inch by inch.
1 comment
[ 2.4 ms ] story [ 13.4 ms ] thread