Trying to solve Stripe the bank returned the decline code do_not_honor

1 points by dilpu123 8y ago ↗ HN

Currently, we use Stripe Singapore and seeing lot of code do_not_honor errors(loss of 5% of revenue every month). This is happening for recurring accounts.

Anyone else ran in to similar issue?

1 comment

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edwinwee 8y ago ↗

`do_not_honor` is a code that's returned by the bank—it's super annoying because banks don't provide insight into why they're declining. The best way to find out is for the customer to ask their bank.

If you need any help analyzing declines, feel free to get in touch with us at support.stripe.com/contact