Thank you to dang and sctb

950 points by sama ↗ HN
Dan and Scott do an incredible amount of work behind the scenes to make Hacker News what it is. I have never met two more thoughtful community stewards. They usually get more hate than thanks, which they deal with cheerfully. This community means a lot to a lot of people.

So today I wanted to say thanks, on behalf of the HN community.

151 comments

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Yea, thanks to everyone who keeps this site rolling !
Dan and Scott, thank you for thoughtful moderation, patches, and your cheerful goodwill.
Patient, smart, consistent. Thanks.
I’d like to express my gratitude as well.
dang has (nicely) called me out a couple of times for making comments that were rude or not productive. I’m glad that they’re trying to keep this place civil.
He called me out at least once, too. But the time he did, well, I pretty much deserved it...
Thank you Dan and Scott! Your work on HN is deeply appreciated! You keep us all civil and on topic tirelessly.
I don't always agree with their moderation decisions, but am ever grateful for their fine work in maintaining the best discussion board on the Internet. Deepest thanks to you guys!
dang called me a troll after I simply asked him exactly what it was about my comment that warranted it being removed. So, no thanks actually.
Looking at your screenshot you post elsewhere (https://ibb.co/hoSMHK), I have to agree with them insofar as you need to know when to quit.

Running a forum is hard work and everyone wants to devolve every mod decision into rules lawyering, like "well, then why wasn't this specific thing in the rules?"

No, there can't be a rule for literally everything, so you're just going to have to be an adult and take it on the chin when the mods make a decision and double down on it. I completely empathize with dang's final post, that your "legalistic gambit" is a waste of everyone's time, and often the platform people like to spring off some sort of "omg the mod tyranny" campaign.

That happened over 70 days ago. Maybe it's time to let it go and learn to live with the fact that your tiny comment was flagged. Looking at your post history, you've lived through much worse, respectfully.

I disagree, our civilization is built on codified laws, otherwise dictators arbitrarily decide what is allowed and what isn't. Is that justice? You're defending injustice. Rules must be written down and clarified, if I'm wrong so is civilization.
It's a forum with two moderators, not a civilization with a multi-tiered court justice system to interpret the laws.

You're going to have to live with that.

If you disagree so much, maybe it's time to go somewhere else and spare the rest of us from your permanent, belabored grudge. Like, boo hoo. Seriously. Hopefully you find something else to spend your precious time on earth worrying about.

It's the same in the way that matters, it's a social collection of humans that requires governance. If they want to improve HN they should be codifying more rules as they get more experience. Calling "not groovy" is really not helpful in helping others understand their rationale. Who's going to moderate after dang and sctb are gone? Humans are fallible.
Notice how abstract you're getting trying to defend yourself. It's because you know it's unreasonable, so if you speak abstractly enough, you hope you can liken your little crusade here to some axiom of civilization. Maybe you think you're Rosa Parks.

That nobody else really cares will be a critical life lesson for you.

You literally said "there can't be a rule for everything" and that's not how civilization operates. Sorry you can be hostile and belittle me all you want but you haven't made an actual counter argument. Regardless of your opinion of me, the fact remains that without more codified rules, HN moderation remains arbitrary and inconsistent, and this will be more apparent when dang and sctb retire.
Well, two active moderators (dang&sctb) and one administrator with unused moderative powers (pg).
Some amount of randomness/inconsistency is to be expected for the reasons you're indicating. As you said, it's just some moderators, not a court system.

But, when that arbitrariness always, always favors one set of viewpoints and suppresses others according to content, then in becomes a problem. That's not randomness, that's bias.

Eg: Person A says controversial opinion X, person B counters with controversial opinion Y. This can lead to a flame war. But which controversial opinion gets censored? The one the mods disagree with. And the excuse it, to prevent a flame war. Which is valid. But it's always the same side of the discussion that gets silenced by power.

The pre-judged outcome really drains the life and value from a lot of the most enervating discussions around here. I'd rather have read "flamewar" (as long as it's not personal) than an enforced echo chamber.

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This isn't a public forum; it's a private one. If you don't agree with the opinions of the moderators or the culture here, you're welcome to build a competitive site.
Codified laws are always interpreted by judges. Our legal system is not a computer program; humans are in the loop, and that is a feature, not a bug.
The "legalistic gambit" is definitely a real thing. I've just learned the other day that there's a neologism for this: "sealioning" [1], defined as

> pursuing people with persistent requests for evidence or repeated questions, while maintaining a pretense of civility

[1] https://en.wikipedia.org/wiki/Sea_lioning

Sounds like an unfounded presumption of bad faith.
Like presuming everyone male will act just like the chimpanzees in your study? Do you have any studies of female chimpanzees you want to claim predict the behavior of all the women on HN?
It's an observed and documented behavioral pattern, it's not a presumption of motive. No reasonable interpretation of my original comment implies that one should assume all males will act like chimpanzees. Interesting and productive discussion can't be had without paying attention to the nuance of what is being discussed.
Observed and documented behavior in chimpanzees or humans? So where's your observation based documentation that humans behave the same as chimpanzees?

Or is your point just baseless name calling and dehumanization: that you think the humans on HN behave like chimps, but you don't have any proof of that, just proof of how chimps behave?

If you just want to call people chimps, then just call people chimps and take your licks for that, but stop beating around the bushes like such a chimp.

Looks like you blew a seal!

https://www.youtube.com/watch?v=R9ETlTZoF1E

It's well known that there is a lot of shared behavior among apes. We look for patterns in behavior across species to better understand that behavior. I never name-called or dehumanized anyone and to think I did is an unprovoked and uncharitible interpretation of my initial statement. My goal was to frame the behavior Jacques observed in an objective scientific context. My goal was never to "call people chimps." Do you think it's possible for someone to point out shared behavior between humans and other apes without malicious intentions?
Wow, you really are the archetypal sea lion, aren't you?

You've seen the cartoon of course, haven't you? Of course you have, because you're acting exactly as the cartoon describes, and you are well aware of what you're doing, while pretending you don't know, and that you never heard of the term, even after it's been pointed out to you several times.

https://knowyourmeme.com/memes/sea-lioning

Now that I've given you a link and explained it to you yet again, your pretense of not knowing what we're talking about when we accuse you of sea-lioning is no longer valid, so give it up.

Failure to acknowledge that you've read the definition of that term, understand what it means, and how it perfectly describes what you're doing, constitutes an admission of guilt that you're not arguing in good faith.

So how do you expect me to respond now that I've seen this cartoon? I genuinely have no ill will towards you or anyone, I'm simply trying to defend what I think is right in what I think is the most reasonable and civil way possible. Accusing someone of "sea lioning" is creating a "damned if you do, damned if you don't" situation, if you're criticizing them for being reasonable and civil, how else should they defend themselves?

Is it possible to bring up ape behavioral studies without being accused of bad intentions? What do you propose is the best way to go about it?

Stop.
Wow, no counter argument. Just shut down discussion. Okay
No, not okay. Just stop.
You stop. See how productive that is?
Now you've lost all pretense of being reasonable and civil, and you're proven beyond a doubt that you understand precisely what sea lioning is, and that you're doing it consciously and on purpose, and that you're not arguing in good faith, and that your intentions are bad.
So mimicking you proves I am acting in bad faith? Well you got me (that's sarcasm). I mean this in the best and most compassionate way possible: seek help.
You nailed it. That's precisely what he's doing, and he knows it and is doing it on purpose (see below -- or better yet, don't bother). He doesn't really mean anything he says, and his civility is just a shallow pretense. The fact that he's shadow banned shows how well the moderation system works! Thank you again, moderators!
Concur ..

From the OSS (CIA) Simple Sabotage Manual: https://www.cia.gov/news-information/featured-story-archive/...

(1) Insist on doing everything through"channels." Never permit short-cuts to be taken in order to expedite decisions.

(2) Make "speeches," Talk as frequently as possible and at great length., Illustrate your. points.. by long anecdotes and accounts of personal experiences. Never hesitate to make a few appropriate "patriotic" comments

(3) When possible, refer all matters to committees, for "further study and consideration." Attempt to make the committees as large as possible - never less than five.

(4) Bring up irrelevant issues as frequently as possible.

(5) Haggle over precise wordings of communications, minutes, resolutions. . . .

While I don’t agree with @comesee, I don’t see his comments are offensive/vulgar language. Even the parent comment states very short and simple fact:

> dang called me a troll after I simply asked him exactly what it was about my comment that warranted it being removed.

Why do you think this tiny little comment worthy of immediate massive downvotes so that no one even can upvote it any more?

Is it your expectation that people commenting here must submit themselves to popular opinion? Is diverging from group think or disagreeing with mods punishable by immediate shadow banning?

1. Because the comment didn't stop there. Why leave off the bit on the end? Because it would ruin your case? 2. Because, with what I've learnt of dang, the comment you quoted is certain to be not the whole story, to the point of being false. I'd wager a lot of money on that.
Hugh? “So, no thanks actually.” part was so important for you? I see how people like you and others have taken up to be the judge and jury and hang anyone who diverges from the echo chamber. It’s quite a shame that people who would like them to identify themselves as hackers have turned in to moral police and suppress any minority opinions however respectfully presented. Hope is that a new website would comes along as replacement someday that protects freedoms of opinion, expression and speech from this self-righteous crowd.

Fun fact: there are zero suppressions for any comments praising the mods in this thread. Now go read the definition of “echo chamber”.

Yeah, the whole country is an echo chamber right now. Everybody saying "Thanks for this", "Thanks for that", "Thank you", "Thank you too", "Why, you're welcome", "Here, have something to eat", "Pass the turkey please", "Here, have some more turkey!", "This is excellent turkey, thank you!", "You're welcome!"
"please don't post shallow dismissals"

Another highly selectively enforced rule.

It was 'important' for me because you quoted only part of the comment, then made a point of how tiny and short the comment was, how there was no reason to downvote. The part you left off was why I downvoted. Now somehow that proves your conspiracy theory right.

It's unpleasant reading people taking out their axes to grind, especially on this page. "Boo hoo, they treat me so badly, it's a horrible place" etc.. That's why people downvote. The mods seem admirable here to me, very much so. And of course on this page you will find people who appreciate them, that's the theme of the page. No conspiracy theory needed. And most people here really like HN, don't think it's awful, or we wouldn't be here. So why are you here? If what you say is right, then life's too short to waste at a place like this, isn't it. Maybe look at what you've 'turned into'.

Yes, you're right about the moral police part, I'm trying hard to stop doing this. I try to help like this and usually just get downvoted. Plus it just adds more at-best-useless comments to the site. But it is hard not to want to refute what seem unjust, unfair accusations, of the site or people on here, when I see them. But the best answer is just to downvote and/or flag, as recommended in the guidelines, I guess. Ok bye.

> Maybe look at what you've 'turned into'. [..] Ok bye.

Notice how that's apparently perfectly fine to say, but someone critical of something on HN would have to get lucky to be able to speak like that, as demonstrated in this thread.

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They're awesome -- thank you!
This is by far my favorite pocket of the internet and much thanks goes to the team that keeps the culture alive and well!
Hear hear! Thanks to dang and sctb, and to everyone who keeps this site up and running, AND to the incredibly thoughtful and interesting commenters!
Thank you Dan and Scott!

I appreciate the understanding, i once added a "post to HN" button to my RSS feed service and i posted too much..

I received a ban and only afterwards it seemed i was posting too much, but explained the situation and was met with understanding. Now, i'm much more considerate.

Thanks for the human moderation and keeping the quality on HN as good as possible.

dang has to be one of the most patient and civil mods I've ever come across on an internet forum of any kind. I try and mimic his style on assets that I have mod duties on.
Also thanks for being so super responsive and helpful to emails queries too. I've gotten replies from dang in matter of minutes! Amazing how well they do it.
as someone whose writing ends up on here from time to time, I really appreciate the HN mods' work to keep discussion on topic & constructive. It's obviously a tough job and every time I've emailed them with a concern they've been very helpful.
And as an aside, I absolutely love your writing.
Ditto!! Your writing is AMAZING!
I am a huge fan of your writings but as a firm supporter of freedom of speech, I loath banning people for what they say. There are obviously exceptions like supporting violence or racism of any kind. Strong language and opinions are perfectly fine as long as it is written in PG rated language. However as evident in this thread (scroll to the bottom, read washed out greyed comments), a lot of the banning here seem to happen due to difference of opinion. I am insterested what sort of comments bothered you and how the mods helped you ban those people. Any sample comments would help understand this new fact that authors can engage directly with mods to suppress dialog they may feel unwanted.
Thank you dang and sctb. Your effort is instrumental in keeping HN the cool place that it is :)
Their nicks don't ring a bell with me, and I've been here for ~2 years.

Which probably means that what they're doing is a good thing though, not a lot of flame wars going on! (Or alternatively, I just stay away from articles that might cause need for more moderation).

But thanks! Good mods are crucial for a place like this

There is a decent amount of community moderation through downvotes and flags, plus some algos deciding to kill certain comments (they can be seen with the showdead optuon)
You probably don't have showdead enabled. Unlike other places bans come with an explanation - so I see them fairly often following flagged posts.
Oh indeed, that is disabled for me, good point!
Good idea, I should turn that on! Thanks for the suggestion.
You've probably seen them post and just not realised they were mods. They don't come in swinging their weight around all HURR DURR I'M A MOD, they tend to just politely remind people to be civil and constructive.
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Thanks guys. And — despite the fact that every time I say the phrase on HN I get downvoted to hell — I'm going to say it: not all heroes wear capes ;)
Wait, you're telling me these guys don't have capes yet? I'm sensing some great gift ideas for the YC secret-santa this year.
dang really is a great moderator. He's got a good eye for spotting problematic behavior, and a level head for dealing with it. He's set me straight in the past, and I'm glad he did. The way he remains both professional and empathetic, even when dealing with sensitive users and topics, really exudes the best of hacker news ethos. Here's to you, dang!
Can't say I've experienced this, he treated me pretty badly in the past. Most times he is OK though.

By all means downvote me, btw. This backslapping post on the front page only wants to hear about how amazing the mods are, so the bias is pretty evident.

I didn't downvote but I think others might have because you leveled an allegation so vague as to be irrefutable. I think dang has been a great mod and have only seen the interactions that involve me, or have been upvoted. Doesn't mean I wouldn't be interested in seeing substantive criticism from those who've experienced differently.
It’s kind of hard to do. Almost certainly dang or another mod would rate limit or shadow ban me.

It’s their site to do as they will, but it strikes me as interesting that they are held up as saints when they are anything but. Note that I’m not saying they are monsters either, but as someone on the receiving end of dang’s conduct I personally cannot agree with this post. It’s not like they are really accountable for their actions.

They're just regular mods. On a toxic one-up community. I'd like then to at least have a courtesy of mentioning when someone is (shadow) banned.
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I think they don't shadow ban people anymore since sometime after pg left.

I am somewhat rate limited it seems for reasons but I won't complain. I'm possibly more annoying than them.

> I think they don't shadow ban people anymore since sometime after pg left.

That's false. They also take away your individual ability to post a thread or upvote. They do this silently.

I am shadow-banned, for instance.
> Almost certainly dang or another mod would rate limit or shadow ban me.

See that's where you lose me, I'm afraid. This is why it's vague to the point of being irrefutable.

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If there were a search engine that, say, turned up comment-pairs where dang replied to chris_wot, then it would be easy to get a sampling of their (public) interactions. I doubt any normal search engines (or even hn.algolia.com) do it. (And both posters are active enough that going through history is impractical. BTW, as one data point, 14 of dang's last 36 comments contain the word "please".) Perhaps someone has a database of HN comments that could be queried in such a way. But yeah, in the absence of links or a pointer to such a database, it's not substantiated and so the reader's evaluation is going to depend primarily on their prior opinions.
I vouched for (undeaded) your comment, since I think the flagging/downvoting runs contrary to the principles of discourse we're (at least implicitly) celebrating here, smelling of tribalism/favoritism. Just because you view someone favorably, and someone else claims something negative about that person, doesn't mean you just get to flagbomb them into oblivion.

The right response here is simply to ask for further substantiation, as danso did. It's not clear to me that the mods are directly responsible for what you've experienced. If you haven't, I would contact them for clarification.

smelling of tribalism/favoritism.

Downvoting something for complaining about votes is fairly normal. Downvote baiting on top is flagworthy. I imagine lots of people quite sensibly apply these as a matter of course.

One imagines they do. I'm not sure that's what's going on here, though.
Why wouldn't exactly that be going on here? It's a grade-A downvotable, flaggable comment.
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Jesus Christ.

Suppose he is being treated unfairly by the mods. Is that not worth complaining about?

I don't give a crap about some silly "downvote every comment complaining about downvotes" rule. Complaining about downvotes was frowned upon because people get inexplicably downvoted as a matter of course here, and the frequency of complaints was deemed sufficiently detracting to warrant being frowned upon. Being treated unfairly by the mods, however, is another matter entirely.

I haven't seen a preponderance of evidence suggesting the complaint was ill-founded, and the guy's tenure and comment history (what I looked through of it) do not suggest he's an ill-mannered troll, so I reserve judgement as to whether the complaint is in the wrong. Like any reasonable person would.

With some exceptions I downvote any comment that complains about downvotes. I'm not 100% comfortable about it, and I might change my approach, but so far rigorously applying the rules seems to be working. I'm willing to bet I'm not the only one to do so.
I have, they have admitted it in public comments to me already.
dang has great taste in fiction. I enjoyed our brief discussion of character names in Pynchon and Peake.

Here's why I remember this: no one I know in real life reads fiction. I know plenty of people who read non-fiction (political stuff mostly), but no one in my circle takes the time to just sit back on a rainy Saturday and read something someone else made up. Even my wife is reading Bob Woodward's "Fear", and we aren't even American. So yeah, that little interaction made my day.

yay pynchon! i buy trystero coffee just for the name (you have to be in the know to find it (but it's not that hard)).
Ha, that is excellent. I once thought that Pierce Inverarity would be a great name for a beer. It would be peak hipster pretentiousness: a brewery whose beers were named for Pynchon characters. Unfortunately, they'd probably all be IPAs.
I think they're good mods, but I don't think this thread is appropriate, nor would I want to have put them in the position of deciding whether to delete it bt making it, as the OP did.
The odds of the mods deleting it seem pretty slim seeing as the author of the post is their boss man.

The thread need not be deleted anyway. Nothing wrong with thanking some of the people that keep the site running smoothly. Especially on a day dedicated to giving thanks.

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If we want to be technical, I think there's also an argument to be made that moderation of online forms is a hard problem that "good hackers would find interesting" which would arguably satisfy the guideline that

> On-Topic: Anything that good hackers would find interesting.

and if there's a broad community sense that moderation is particularly good here, there may be something interesting to be learned from that.

In any event, it's (American) thanksgiving and they're about the best mods I've seen!

The user "sama" (the OP) is Sam Altman, president of Y Combinator.
Dang has done a very good job I must say -- haven't noticed sctb, which means he did a good job as well, not drawing attention to the moderation (which is what happens when it's done badly).
sctb is a bit newer (since about a year or so?).
Fuck them. I've been shadow banned because I said oriental wasn't an offensive word, which every Asian friend I've ever had has confirmed. They're here to force San Fransisco liberal social justice politics down everyone's throat.
Promoting quality discussion and letting people share their experiences in a professional manner makes me a daily reader of HN. Thank you for your work!