Ask HN: What are your best practices and favorite tools for project comms?

At work, we've struggled with misuse of Slack, the propagation of communications to multiple different tools, the lack of a good centralized and user-friendly knowledge base, and the distractions caused by instant notifications from Slack and other tools. I just checked our Slack stats and 90% of the 25k messages the team sent on there in the past 30 days were in Direct Messages.

Currently, we use a disorganized combination of tools including Slack, Jira, Discourse, Google Docs, Discord, email, Trello, etc. and frankly, it's a job just to try to keep up with them.

We're kicking off a large new project soon, presenting us with an opportunity to streamline communications, increase transparency, the visibility of documentation, and (I hope) the level of organization of our communications.

We have no remote workers and are a small team sitting in a shared space with a semi-open office plan.

What communications practices have worked well for your team? Have you turned around messy communications in your workplace? What tools do you use and how do you get your team to adopt them?