Planet Money episode #886: The Price of a Hack [1] interviews a supervisor at a company who instituted required anti-phishing training, with good results.
I've even heard of companies that send fake phishing e-mails to their employees so they can see who clicks on the links (and presumably give them additional security training).
The financial companies I deal with frequently send reminders to their customers saying that they will never ask for personal information in an e-mail or phone call, and asking customers to report any such incidents to their security team.
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[ 1.9 ms ] story [ 19.9 ms ] thread[1]: https://www.npr.org/templates/transcript/transcript.php?stor...
The financial companies I deal with frequently send reminders to their customers saying that they will never ask for personal information in an e-mail or phone call, and asking customers to report any such incidents to their security team.