Launch HN: Searchlight (YC W19) – Hiring based on past performance, not resumes
We built this product to help job candidates and hiring managers. With platforms like Linkedin and Indeed, hundreds of applicants with indistinguishable resumes apply for the same job with just one click. Kerry and I both have backgrounds in software engineering, and we were frustrated by how time-strapped hiring managers increasingly over-index on the “snob test” (a.k.a. where the candidate went to school) or contrived technical screens [1][2]. We’re also twin sisters who went to the same school and worked at the same companies. We look indistinguishable on paper, so we are especially keen to bring a new product to the hiring space that will allow candidates to express their individuality beyond their resumes. When we looked at the landscape of current hiring tools, we realized that the majority of them are self-promotional (resumes, personal websites, Linkedin, etc) and difficult to substantiate at first glance. This disadvantages people who aren't good at promoting themselves, or don't like to, and these are often the best candidates! We saw that a poorly conducted technical screen can penalize the most talented engineers. Worse yet, we learned that take-home coding challenges are a real pain point for certain demographics, like parents who don't have the time to thoroughly attack a 24 hour coding challenge because they have to take care of their kids.
This made us think - why are we ignoring the the perspectives of people who actually know what it's like to work with a candidate? This data is the most indicative of success on the job [3][4], but isn't currently being leveraged until the end of the process, if the employer conducts reference checks. This is why we built Searchlight to better assess candidates early in the hiring process. Currently, we work directly with employers to invite their applicants to the platform. Job seekers can invite as many advocates as they want to speak to their accomplishments and capabilities (some invite as many as 10). The references share feedback like specific examples of how the candidate demonstrated desired competencies and how future managers can set the candidate up for success. Then, we analyze this feedback to assess candidate-position compatibility by matching the requirements of the role to the candidate's strengths. Our recommendations for strong candidates are based on a mix of quantitative factors like average ratings of core competencies, and qualitative factors like work style and environmental fit (which we currently human QA). One of our core beliefs is that every candidate is exceptional in their ideal environment, so all the feedback gathered on Searchlight - regardless of whether the candidate gets an offer - is saved and available for the candidate to use and share.
We aim to make the hiring process more fair. We are building trust and legitimacy into our platform by tying each reference to a specific job experience, verifying references through work emails or Linkedin profiles, and keeping the feedback hidden from candidates. While no tool is perfect, we know that the insights surfaced by Searchlight allow for better decision-making than traditional resume scans, with no extra time commitment for employers. We are especially excited to see that Searchlight is already helping diverse applicants get to the on-site interview stage after being initially screened out.
We'd love to hear about your experiences in today's hiring process and if Searchlight would be helpful to you! Thanks for reading.
[1] https://news.ycombinator.com/item?id=15688972
[2] How can you be so sure they're unbiased? I would worry a lot that this will just favor candidates who are more amiable and have less honest friends. 1) Gathering a larger number of perspectives 2) Asking gold-standard questions that get to the specifics and contextualized examples 3) Every referencer is tied to a specific work experience and provides their contact information, which helps hold referencers accountable to their feedback. Does this not just mean trendy? Can you provide an example? To give an example, recommendation might be due to "attended the same college" or "born in the same country". And this is probably not what you might be interested in. If you build such model and control for these spurious referrals, you might be able to get better signal. (and hopefully also promote diversity of gender, nationality, age, etc) We also understand that everyone's ideal work environment is different. We ask a specific question related to which environments and work styles can set a particular candidate up for success. We hold referencers accountable by tying them to a specific work context and we ask them specific questions about the candidate's unique work style and abilities. We emphasize having a growth mindset even when we ask referencers to share one of the candidate's development areas. All referencers provide their contact information for follow up and therefore are discouraged against writing false information. Since we know references are generally positively skewed, we give references who don't want to advocate for a candidate the opportunity to decline. We mitigate black spots on a candidate by positively-framing our questions and then contextualizing the answers for that specific work environment. We absolutely do not want Searchlight to become a black-mirror rating system. None of the references are public except to employers that the candidate gives permission to. Also, looking at your landing page, it looks like this is company-driven, not candidate driven (that is, I send my resume to the company, which sends it to Searchlight). If I'm in the early stages of the interview process for a company, and they request that I invite a bunch of former coworkers to endorse me on a platform I've barely heard of, there's basically 0 chance that I'll be continuing the application process. I've only ever heard them mentioned in a work situation in the context of endorsing people for bogus things (like a hard-core C/C++ programmer for PHP and Visual Basic). Regarding our landing page, that's a great point! We are a candidate driven product, but we are first focused on employer adoption. That adds legitimacy to our platform when Searchlight reaches out to candidates. In the future, we plan to allow candidates to initiate the Searchlight process themselves - we have already gotten requests from current Searchlight candidates to build this feature. I hear your hesitation to provide references early. It's a new hiring approach. But we've seen that with our positive messaging and candidate engagement process, candidates see Searchlight as an opportunity to stand out. We try to minimize the burden on candidates and references by saving the answers so references don't have to do it again. As our credibility grows over time, we hope that everyone will feel comfortable making a Searchlight profile. IANAL, but I have spent many unpleasant days reviewing GDPR and I think it's likely that such data is the candidate's personal data and they are allowed to see it. https://www.oag.ca.gov/privacy/ccpa Also, I'd imagine there would be a huge defamation liability. Furthermore how do you distinguish between a high quality endorser giving accurate information about candidates and a low-quality endorser trading favors to bolster their own number of endorsements? Currently on linkedin I can see somebodies endorsements which can raise red flags about them "trading favors". How will searchlight provide a similar ability to scrutinize endorsers? The experience and knowledge of the referencer factors into how we calculate the strength of the recommendation. As others have pointed out, LinkedIn recommendations are public, which skews their content, and they are also subject to recommendation trading and general puffery. Other interesting players are people like Xref (https://xref.com/) who automate the reference process - though to respond to your objections, these platforms are used later on in the process (e.g. on short-listing). Many HR technologies are struggling to solve the problem you have highlighted. They want to move from a per-employer solution ("Now that we're about to hire you, please give us 3 references") to an industry standard model ("you'll need to have a Searchlight profile to apply for this job - its a small hassle but you only have to do it once, then you can use it at any of the other jobs you'll be applying for"). Anyone who cracks that code stands a chance of becoming the next mini-LinkedIn. My concern is that references are a poor signal in general, not that LinkedIn has a monopoly on them. I don't request or look at references, and I haven't provided references to a potential employer since I was in high school. By re-humanizing this process and getting better data around a candidate, we hope that hiring managers will qualify more diverse candidates and think more long-term. I understand that /some/ people believe it to be so, but I believe it's wrong to move society towards this. We should be going in the opposite direction- that you are as good as what you are aspiring to and putting in the work to become tomorrow. It's rare (though possible) for someone to turn from a lazy, self-entitled dilettante into a hard-working ace coder. It's rare for someone to turn from an excellent coach and mentor into an insufferable bastard. Is it though? In my experience people are good at building things that they care about and bad at building things they don't care about. If someone has been trapped working on sisyphean bullshit projects I would expect them to do much better on something they cared about, and the initial sorting of people into what they work on is often largely indiscriminate when it comes to what they care about, so I would expect there to be a significant percentage of people underperforming at their current job who would excel elsewhere. I know at least personally, my job performance has fluctuated wildly depending on whether or not I cared about what I was supposed to do. If you managed to incentivize me enough to get me to leave what I'm doing well now to go do something that I thought was rent seeking and deeply meaningless, I would most likely perform very poorly, and I've already had the opposite happen where I performed mediocrely in a boring area and then performed incomparably better when I got into doing things I cared about. > You are as good as what you are aspiring to and putting in the work to become tomorrow Yes, this is exactly what we believe! These recommendations are based on on both quantitative ratings and open-ended questions like working style and ideal environment. We do use tools to help automate the recommendation calculation, but also currently human QA because we want to get these recommendations right when we're early-stage. I looked at your sample report, and it seems very much like an expanded "linkedin", where it's just about the positives. Knowing - honestly - where someone is weak will help avoid bad fits. I've been a reference for a couple of folks recently, and I always ask the person calling what the style of the role in question is. Person X might be a great person and capable of XYZ, but only with support/oversight from a more senior person. If the role is expecting them to be self sufficient, and I know they need oversight, I'd try to push that. Me just saying "oh yeah, they're great", or only talking about the positives doesn't really help as much as a full set of questions which also include honest downsides/weaknesses. Thanks for pointing that out! Our sample is just an example and does not show the answers to questions about developmental areas. > Me just saying "oh yeah, they're great", or only talking about the positives doesn't really help as much as a full set of questions which also include honest downsides/weaknesses. That's great product feedback, thank you. Our questions do pull out these details, and we'll emphasize that more in the future. For example, our questions include: "What colleague would best complement this person" and "How would you help a future manager set this candidate up for success?" The fallout from someone not getting hired because the "honest downsides" were a bit too honest (or not honest enough) would not be pretty. Because saying negative things about a past employee can cause you to become liable for libel or slander. Even saying positive things like 'Employee X was fantastic; she was really good at Y' can be grounds for libel. The employee will claim standing based on the fact that, by saying she was good at 'Y' and not 'Z' (which is what the employer really wanted), it was libel by omission. There should be a yelp for bad bosses so you can avoid these situations. I would never give negative feedback about a former employee to anyone ever. I have no guarantee that that information is private, and they could sue me for defamation or a whole host of other things if they found out, especially if it ended up causing them not to get a job. That's real damages. I know I'm not the only one who feels this way. In fact every hiring manager I've ever talked to about this has said the same thing. I think they only way I'd feel comfortable giving negative feedback is if you insured me against lawsuits due to my feedback, to the tune of many millions of dollars. And even though I'm not so sure I'd do it. Nothing is truly private in this day and age. Quick counter-example, I get my friend at company X to offer me a job that is very similar to another job I actually want to see what the "private feedback" is so I can cherry pick which ones I should use. As a consumer of your service, I’d be a little worried about the client only showing me the good stuff. But I guess if the questions are complex enough it would be hard to filter for only good stuff. I've started looking for a new job recently. I clicked the button on LinkedIn saying recruiters could contact me and have gotten over 100 incoming messages since Christmas. I'm not sure which buzzwords I have that are causing it. Many are junk, but not all. They all want a 'quick chat' to proceed. There are probably 20 I would talk to but getting started scheduling phone calls is going to be a huge pain given I have a software job that I do all day. Just responding to the 100 messages as "no thanks" or "let's schedule something" is going to take a day. I outsourced updating my resume and website, and am trying to get Hubspot working to set up a sales funnel (but that works horribly with linkedin email redirects, so not sure that's going to stick). I'm trying to get organized and would even pay for someone to actually represent me and help with logistics, but the 3rd party recruiting industry is built around pleasing companies for money, never the candidate. So I'm not sure recruiters and hiring managers need more coddling and new tools to target candidates. They already have the candidates out-gunned by a few orders of magnitude. And they have resources (and their own time) to deal with their pipeline. I don't. Maybe they could spend a little time and effort differentiating themselves? Cuz these job ads all look the same, and they all think they're doing me a favor for allowing me to be considered for an interview. If they are getting a lot of resumes that look the same, maybe that's a signal about themselves and not about the overall population of developers looking for jobs? And as for getting my past employers to provide recommendations... They are all hiring. It seems crass to ask them to write me a recommendation while making it clear I don't want my old job back. The time to ask for the recommendation would have been when I was working there. > So I'm not sure recruiters and hiring managers need more coddling and new tools to target candidates. At Searchlight, we don't help companies target candidates. Rather, we help them surface the best candidates within their applicant pool. I hear your opinion that a hiring process should stay between the employer and the candidate. Unfortunately, the reality is that most hiring processes today depend on a more human element, like a referral. We hope to make it possible for people without this access can also gather support around their candidacy. I have an anxiety condition, this would be awful for me, for others with anxiety conditions, for introverts, for people with families, for people who care more about work than about networking. I disagree that most hiring depends on referrals. I recently did a job search and didn't use any referrals. I have anxiety about posting an anonymous comment on a board to a stranger I have never met and don't care anything about. I can't just invite my manager to speak about my capabilities. Also what if my manager was toxic? Taking my own example, the signal to noise would be difficult for an employer to separate from my own (equally glowing) LinkedIn profile. Simply put, your "performance gauge" as a programmer is directly correlated to your knowledge and expertise, NOT to how well you are at updating your profile and recommendations. To me this is primary problem of hiring websites at the moment. It creates a sort of game that you can then get better at (but which I don't care for, and unfortunately creating a disadvantage for myself). This isn't a "hair on fire" problem for me. Perhaps your report would nudge me towards interviewing 1-in-5 candidates who I would have otherwise rejected at CV screen. If I want to judge past performance, I'll interview them. Good luck! A manager promotion, maybe, is a key moment. Because at that moment, some will think twice before forgetting the guys who got them promoted. At that moment, I wish I could have got to them with your form. 1)If employer 'X' invites me to platform 'Y', I should not have to accept 'Y' privacy policy. It is between 'X' and 'Y' and I do not have much choice except rejecting it outright. 2) Just because 'Y' has my email address does not mean, 'Y' can start sending me marketing mail (Hello Hacker rank?). I don't need your tips, suggestions and all that crap. 3) Don't use forums like triplebyte. You are better off talking to individual companies yourself. Triplebyte is basically a funnel to make YC companies' hiring more efficient. Lets say you failed triplebyte's interview/test and they share this info with company 'Y'. What will you do if 'Y' chooses to never call you for an interview again? Your potential companies list is now smaller, and worse you also don't know why! 4) Too many recruiting emails now track you through open rates. It is ok if Twilio sends me an email asking me for an exploratory call, but if they send my name, email, actively searching status to their "vendor" named eightfold.ai or searchlight.ai or to some random website called zen.sr, Its unacceptable. What if eightfold.ai or searchlight.ai also sells a product called "predict attrition". I don't want to be in trouble. While there I was as stressed as I am during an interview. When I got into a hand and one of the players raised my bet, I found myself unable to do the basic arithmetic operation of subtracting my initial bet from his raise to figure out how much more I should add to the pot. Even when I was told the amount from the dealer, I was still unable to calculate how many chips that would be. The feeling was exactly like the one I have when interviewing, my brain is so stunned that is unable to do any thinking at all.119 comments
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