Ask HN: We will run your product surveys for you
Will you use a service that runs surveys on behalf of your company? We typically target product usage and expansion surveys (like NPS, reliability, figuring out the next product and feature to build). Its a narrow niche but in our experience, the survey tools are easy (Google Form / Jotform / Qualtrics). Its the analysis thats time consuming and figuring out next steps can be tasking. We will offer a report, along with insights on qualitative data and next steps (follow up calls / isolating product reliability issues etc). We'll use any tool you have and are happy to analyze data from surveys past.
Any takers?
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[ 3.1 ms ] story [ 12.2 ms ] thread1) How many people can you reach and get unbiased opinion? (This also depends on the product segment, still some info about numbers is helpful)
2) Cost of running a survey.