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I'm amazed bitbucket hasn't got a move on and actually made the product good since Github and Gitlab are 10000x better and speeding away at rocket pace.
At work I use Bitbucket, i use GitHub for personal projects but not for any team based work or any projects at scale.

Just wondering what are the features that make GitHub/GitLab better?

what am i missing?

We started out on Bitbucket due to their free tier and haven’t moved on since. Generally it does the job, but then again we’re not really using a lot of the fancy features.

To us the biggest issue is the speed. The user interface just feels slow compared to eg. GitHub.

At the moment it takes almost 7 seconds to load a repository details page
+1 on the speed issue. The entire UI is unbearably slow.
This is an issue with most Atlassian products. The UI feels like molasses. Github is far, far more speedy.
Bitbucket's private repos for team upto 5 members used to be really great. But GitHug/Gitlab also offers the same.

Advantages of GitHub 1. Better and faster UI in my opinion

Advantages of GitLab 1. Awesome CD/CI Integration with unlimited minutes in self hosted runners. It is just brilliant 2. Good integration between issues, branches and merge request 3. Simple time tracking and estimate for issues. 4. Better git history graphs than GitHub. 5. Truly free for any team size. you pay for the enterprise-y features only as required. The basic stuff is totally free

One personal gripe I have is that the UX for reviewing a PR commit by commit is non-existent in Bitbucket. Github recognises that a commit is part of a PR and gives you next and previous buttons to move between the commits in the PR.

Draft PRs are also a great Github feature.

Isn't there a drop-down in Bitbucket that lets you choose between commits?
There is with on-prem bitbucket (formerly Stash).

Annoyingly there isn't on gitlab. It's such a pain for us that it's stopping us moving to gitlab.

Hey, is this the feature you'd like to have in GitLab https://gitlab.com/gitlab-org/gitlab-ce/issues/39380? It's already being evaluated, actually it's a WIP.
Yes, this is it! The default behaviour of gitlab was actually rather unexpected to me in that it cleverly gives the pull request a version which persists after rebasing etc. But I actually expected that drop down to let me switch between the commits in the PR. We use a process of amending PRs using fixups and only rebasing at the end because it allows other developers to easily pull the branch. Being able to step through the commits would be the best of both worlds.
Is it available with Bitbucket Cloud too?
Don't forget that the bitbucket you use at work (the on-prem one) is a completely different product to the one that runs on bitbucket.com. The on-prem one used to be called Stash but Atlassian in their infinite wisdom decided that having two products with the same name was a good idea.

The on-prem bitbucket is just too basic to really be worth it. Github is much nicer. Gitlab is not even comparable. It's an all in one CI tool that's miles ahead of anything Atlassian offer.

Sorry, just to be clear i was talking about bitbucket.com
One of these costs $10/year for up to 10 users...
GitLab had the really cool CI/CD features before Bitbucket was getting some attention in this area.

Also you have to differentiate Stash (on-prem; Java) and Bitbucket (on-demand [if it works haha]; Python).

Bitbucket was meant to be used with Bamboo for pipelining so it was just a GUI for managing repos.

GitLab is open source! That is a big advantage in itself.

For some more take a look at this: https://about.gitlab.com/devops-tools/bitbucket-vs-gitlab.ht...

At some point Atlassian will probably throw in the towel and sell off Bitbucket like they sold off HipChat.
I'm quite sure about that because at some point they'll have to admit they can't keep up anymore.

What I dislike about this behaviour is that parts of it (bitbucket, hipchat) are good and they just throw everything away they don't use instead of open sourcing it.

Not that it matters much. Why would you use the bitbucket source over the gitlab source?
I don’t really know what the differences are in practice. I use bitbucket for private repos and it’s great for that.
If you just use bitbucket as a git host and an issue tracker then not much is different but gitlab has a mountain of other features that are so useful that manage everything else related to developing software.
I'm getting a 403 here so will just say that subtle nod to Marie Kondo in the title certainly made me chuckle.
Well, good for them - now can I log on with Firefox again? Somehow, in the last few months whenever I try with FF I get redirected to an openid xml file...
It works for me, so this may not be a general problem.

I'm guessing you will need to do something on your end to solve this. E.g., clear some cookies or other bitbucket-related browser-local state.