Wow, surprise surprise: a Chrome netbook can not serve as a replacement workstation for a sysadmin. Were these really intended as anything but a casual computing device?
Yes, Google is positioning them as the future of computers and replacement devices for millions of people. Also, I'm not a sysadmin. I was just trying to write a blog post using it, actually. To get a picture from my phone and into the post, right now Google wants me to upload it from the phone to the cloud, then down to my machine. Sneakernet also works -- might be nice to support that, too. And it'll come.
Example: I was syncing up my blackberry calendar with Google Calendar. Now, I wanted the phases of the moon on my phone's calendar, but did not want to type them in. I found a .ical hosted on Apple's website that did just that. However, it was zipped.
Now, Google Cal has a feature of "Give it a url and we'll make it work". So, not thinking it would work, gave it the zipped URL in the form of a server call (not a direct link)... and it Just Works.
I then manually sync my GCal to my blackberry cal, and it works flawlessly. If this the kind of stuff that Google people do, all the better. It just works.
The vast majority of the things he was trying to do are outside of the planned usecase of this device. It's like if someone was disappointed at the lack of photoshop on the iPad...it simply wasn't designed for that.
I was surprised that these devices have atom processors and SSD drives as opposed to an ARM chipset and embedded flash because the former specs essentially put it in netbook territory. Why would anyone want a netbook with such a limited OS?
Well, so Google says. That seems a convenient way to get people off their backs for having both. Google TV runs on Android, not Chrome. Google TV isn't a touchscreen. The reality is, Google has two different product teams and had no intention of telling either one to give up on their goals. And with Apple pushing both MacOS and iOS, it has no immediate need to do so, either.
Google wants ChromeOS to eventually replace Android. It's cloud vs native, not Touch vs Keyboard and Mouse, and until cloud based becomes acceptable everywhere, which is what Google is betting on, they will continue to work on Android.
If you look at the taken care of for you security, updates, no administration or backups to do, no apps to lose in menus, etc. etc. I think it's clear that this is supposed to be a netbook+OS frankly for people who fuck up any other OS. Your young kids, your parents, your neighbor that keeps getting malware and asking you to fix it. If google can smooth over the rough edges and provide a good enough experience for these users where things never break or get infected that may make them (or you) very happy.
If they made dealing with a camera easier I could easily see my mother adjusting to this style. And in the end it'd be easier on my father and her.
The hardware doesn't seem very relevant for this pilot - the main point is Chrome OS. Because it's built on linux, an ARM port shouldn't be too much further than a recompile out of the way.
Attempting to hook up a monitor to the VGA port, attempting to use an external hard drive, attempting to get photos off his phone onto the internet, using an app (Aviary), using a calendar that can't be trivially moved to Google, and printing are all things he tried to do but did not have great success with. Except maybe the first one (hard to tell, though I would think if the port is there it ought to work), this still seems like enough stuff to me that is a planned use case that it is clear that this is UTTER DOOMED TR.... errr, ahem, obviously still alpha-ish level stuff. I don't think it was that unfair of a test; for instance, I would imagine "hooking up the house backup USB drive and sucking off the files for the cloud" really is a core use case.
Also, I think this isn't necessarily a bad test of what happens if you push the cloud concept to the extreme. Personally I'm more a hybrid kind of guy, where some things make sense "in the cloud" and some things make sense locally and am a bit skeptical about pushing the cloud "too far" just because it's convenient for a company, rather than necessarily the user, but YMWV. (Though, actually, the fact that YMWV is actually part of my point, that the balance lies in different places for different people and 100% cloud is rarely the solution.)
The application for access to the Cr48 asks you to use the laptop as your main computing device, so if he'd do it with his usual machine, it seems like fair game.
The Google Chrome Notebook does not work like a normal desktop and is probably not supposed to. It's not surprising that he wasn't used to it. What's insightful that he expected it to work like a normal desktop and couldn't get his mind to work otherwise. This is something that google probably has to overcome.
Apple's iPad did not have such teething problems probably because it looks and feels so different from a conventional laptop. No one expected the iPad to be used like a normal laptop. Google can probably take a page out of the iPad chapter to see how to manage expectations of their notebook. A simple start would probably be to name it something else other than a notebook. The Chrome webBrowser. Browserbook. webBook. ok, i'm probably not good at names, but you get the idea.
I could get my mind to work otherwise. I just wasn't trying to. I know there are cloud-based alternatives to what I was doing (though I have to say, the difficulty in making a simple screenshot surprised me).
But agreed entirely on how if you approach this fresh, like an iPad -- that you're hitting the store, the expectations will likely be much different. Some might go "wow" and love it.
But the iPad didn't look like a regular laptop. This looks like a laptopduck, but if it doesn't quack like a laptopduck, perhaps an issue for some.
- First, chrome OS is still very alpha software
- Second, this guy will never be the audience for such an OS.
This certainly leaves the question, for who will this OS be for ? The fact of not even being able, by design, to have two windows visible at the same time is a show stopper for me.
I liked the tone of the review in the end, even if it irritated me at first. The guy is really telling what is bothering him with the os. Some small things, like the screenshot thing, just tells you that this os isn't finished yet.
Some other things, like the files thing, looks like a pointer to me, that google is vastly underestimating the importance of the local storage interface at the moment.
Even if some people don't really grasp the folder model that well (although that seems to be true only for older people now), it doesn't imply that you can take out local storage altogether and have something functionnally equivalent by plugging the "cloud" in.
The major problem i see with cloud storage at the moment is that for most people the local storage is still the link between a space of fragmented cloud storages, and that if you remove it, it really makes things harder more than easier.
This isn't a mobile device. It's a laptop. If I can take a laptop right now with Chrome on it, break off two separate windows, why on earth wouldn't I be able to do that on a Chrome laptop? The answer is that they haven't implemented it yet. I expect they will.
Based on my experience watching non-techy users using browsers, and the design goal of Chrome OS, I don't think it is going to happen anytime soon.
Quick question: if you can split into two windows, why not 4? 8? Then you end up with a Window-based UI, which is more complicated than simple tab-based.
It is very limiting, but I don't think normal people who just check their emails and Facebook updates would find annoying.
I think the issue is that there isn't any feedback when you take a screenshot. You have to take the screenshot and then open the file browser to see it.
The other issue Danny was encountering was that Wordpress uses a flash based file upload widget. When flash opens a choose file dialog it opens a GTK-like full system browser. The standard Chrome OS file browser that comes up when you hit a HTML file input is much simpler and would've made the screenshots easier to find.
That's it exactly! After I finished the review, I talked with Google and said so what's up -- the screenshot feature doesn't seem to work. Yes, it does. You just have no idea that one was made. There's no showing you of what you shot. A file is just made, placed in your screenshot directory, which you can't even get to until you use a program that allows you to select from the hard drive.
It sounds like he applied without ever reading about Chrome OS...
"Immediately, I realized even if I could get Twhirl to install, this was impossible with Chrome OS. There seems to be no concept of minimizing your browser, much less letting it take up less than the entire screen."
He's trying to install desktop software and minimize the browser in a browser based OS. That he can't do what he wants is central to the entire strategy of the OS.
Does bring up a good point though, I'd like to see growl like notifications in Chrome OS for twitter and email. With something like this I think users like him wouldn't mind not having a stand alone twitter application.
Another feature that might be nice would be tiling browser tabs.
Actually, Google thinks it will, for many people. Just got off the phone with them about that, follow-up article tomorrow. But my review points out they already position this as a replacement computer for many people.
External monitors increase productivity. Plenty of people use them, and use them with laptops. Right now, this can't run both the internal and external monitor. Google tells me that will change.
I have a hard time understanding how anybody could expect or position any computer of any kind to be the one and only replacement for all previous computers. Maybe Google is merely claiming that netbooks with Chrome OS can replace some computers running full-fledged operating systems?
People might have owned only one computer (if any) in 1998, today it is very easy to afford many computers and computer-like devices. (You can basically buy two cheap laptops for the price of one middle of the road 1998 desktop.) Am I the only one who constantly sees some kind of laptop (the second or even third computer in the household) in all kinds of (non-techie) living rooms and kitchens? People want to be able to quickly check the weather, the news, that route, their emails and random stuff without leaving the living room.
I can’t speak for other households but for my parents their cheap living room laptop is the main computer in the household. They use it constantly to go online or read emails, the nice expensive desktop in the office gets hardly ever used.
Netbooks running Chrome OS and tablets (like the iPad) are perfectly capable of replacing those living room laptops. In that sense, sure, Chrome OS is a good candidate for replacing certain computers. The key word is certain.
Google really, really believes the cloud is the future. Realistically, they don't think these will be an immediate replacement. Long term, absolutely. Got a nice quote from them on it. Just. need. to. recover. from today and write it up later.
I'm with the press. I was given the computer without having to apply.
I tried to install Twhirl out of curiosity, to see what would happened. I didn't expect it to work. It didn't. But it was interesting to try. Sometimes you discover things that way.
Sure. Which part of a review written from the perspective of someone who was trying out a brand new computer as if they were a consumer who had just been handed it and told to try with no instructions did you find poorly researched?
I assume these would work okay for bloggers/ writers in general. Sure I'm probably underestimating some of the tools professional writers use to organize things.
I think the main use case is really outside work, those that just want to use things like facebook/twitter and various chat platforms. Although the netbook is really the wrong form factor, you really either want a tablet or something closer to the air. With the netbook it feels like they are giving everything you can do on a regular computer but then ripping most of it out via software.
It's a little odd that it wouldn't allow you to install Chrome extensions from outside of the market
The external harddrives probably DID work, and would show him images if he used something that required browsing for them
As much as I hate to admit it, he's right about iTunes. Who with an iP{{o,a}d,oop} would be able to use this thing alone as primary pc?
How do floating pop up type windows work? I.e. clicking the pop out button on google chat, or hulu
For a web-centric machine, those 3g plans seem a little towards the expensive side, with pretty low data allowances. But on the other hand, I don't really know how many bytes "regular browsing" accumulates in a month.
Hard drives definitely don't work. Google confirmed that with me when I talked with them after the review. The promise this will come.
Extensions will work if they don't use some API thingee (that's the technical term) that Google doesn't find secure enough. Don't have my notes, but NP/API? Anyway, most of the stuff in the market they tell me should be fine -- but even there, not all of it will be, guaranteed, I was told. In short, Chrome in Chrome OS is not exactly the same as the Chrome browser.
On iTunes, we'll all be using music from the cloud. Seriously -- my second day interview with them will get into this. Maybe so. But if you're into Apple devices, you're still going to need iTunes.
On 3G, I have a 5GB plan that I've used for years. Never gone over my limit. But, I only use it for when I'm traveling, about 5 days or so per month. If this was your main plan, expensive. But Google positions it as something you can use if you're out and away from WiFi.
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[ 4.8 ms ] story [ 102 ms ] threadExample: I was syncing up my blackberry calendar with Google Calendar. Now, I wanted the phases of the moon on my phone's calendar, but did not want to type them in. I found a .ical hosted on Apple's website that did just that. However, it was zipped.
Now, Google Cal has a feature of "Give it a url and we'll make it work". So, not thinking it would work, gave it the zipped URL in the form of a server call (not a direct link)... and it Just Works.
I then manually sync my GCal to my blackberry cal, and it works flawlessly. If this the kind of stuff that Google people do, all the better. It just works.
Maybe they didn't have tablets for this pilot thing.
If they made dealing with a camera easier I could easily see my mother adjusting to this style. And in the end it'd be easier on my father and her.
Also, I think this isn't necessarily a bad test of what happens if you push the cloud concept to the extreme. Personally I'm more a hybrid kind of guy, where some things make sense "in the cloud" and some things make sense locally and am a bit skeptical about pushing the cloud "too far" just because it's convenient for a company, rather than necessarily the user, but YMWV. (Though, actually, the fact that YMWV is actually part of my point, that the balance lies in different places for different people and 100% cloud is rarely the solution.)
Apple's iPad did not have such teething problems probably because it looks and feels so different from a conventional laptop. No one expected the iPad to be used like a normal laptop. Google can probably take a page out of the iPad chapter to see how to manage expectations of their notebook. A simple start would probably be to name it something else other than a notebook. The Chrome webBrowser. Browserbook. webBook. ok, i'm probably not good at names, but you get the idea.
But agreed entirely on how if you approach this fresh, like an iPad -- that you're hitting the store, the expectations will likely be much different. Some might go "wow" and love it.
But the iPad didn't look like a regular laptop. This looks like a laptopduck, but if it doesn't quack like a laptopduck, perhaps an issue for some.
- First, chrome OS is still very alpha software - Second, this guy will never be the audience for such an OS.
This certainly leaves the question, for who will this OS be for ? The fact of not even being able, by design, to have two windows visible at the same time is a show stopper for me.
I liked the tone of the review in the end, even if it irritated me at first. The guy is really telling what is bothering him with the os. Some small things, like the screenshot thing, just tells you that this os isn't finished yet.
Some other things, like the files thing, looks like a pointer to me, that google is vastly underestimating the importance of the local storage interface at the moment.
Even if some people don't really grasp the folder model that well (although that seems to be true only for older people now), it doesn't imply that you can take out local storage altogether and have something functionnally equivalent by plugging the "cloud" in.
The major problem i see with cloud storage at the moment is that for most people the local storage is still the link between a space of fragmented cloud storages, and that if you remove it, it really makes things harder more than easier.
You cannot have multiple windows on most mobile devices. Or TV's. People live fine with it.
Quick question: if you can split into two windows, why not 4? 8? Then you end up with a Window-based UI, which is more complicated than simple tab-based.
It is very limiting, but I don't think normal people who just check their emails and Facebook updates would find annoying.
My point is the design of Chrome OS doesn't seem to have superusers in mind.
Screenshot functionality is there, though. It's just pretty hard to discover unless you visit help.
The other issue Danny was encountering was that Wordpress uses a flash based file upload widget. When flash opens a choose file dialog it opens a GTK-like full system browser. The standard Chrome OS file browser that comes up when you hit a HTML file input is much simpler and would've made the screenshots easier to find.
"Immediately, I realized even if I could get Twhirl to install, this was impossible with Chrome OS. There seems to be no concept of minimizing your browser, much less letting it take up less than the entire screen."
He's trying to install desktop software and minimize the browser in a browser based OS. That he can't do what he wants is central to the entire strategy of the OS.
Another feature that might be nice would be tiling browser tabs.
External monitors increase productivity. Plenty of people use them, and use them with laptops. Right now, this can't run both the internal and external monitor. Google tells me that will change.
People might have owned only one computer (if any) in 1998, today it is very easy to afford many computers and computer-like devices. (You can basically buy two cheap laptops for the price of one middle of the road 1998 desktop.) Am I the only one who constantly sees some kind of laptop (the second or even third computer in the household) in all kinds of (non-techie) living rooms and kitchens? People want to be able to quickly check the weather, the news, that route, their emails and random stuff without leaving the living room.
I can’t speak for other households but for my parents their cheap living room laptop is the main computer in the household. They use it constantly to go online or read emails, the nice expensive desktop in the office gets hardly ever used.
Netbooks running Chrome OS and tablets (like the iPad) are perfectly capable of replacing those living room laptops. In that sense, sure, Chrome OS is a good candidate for replacing certain computers. The key word is certain.
I tried to install Twhirl out of curiosity, to see what would happened. I didn't expect it to work. It didn't. But it was interesting to try. Sometimes you discover things that way.
If you're with the press, shouldn't you - more than other people even - research things?
I think the main use case is really outside work, those that just want to use things like facebook/twitter and various chat platforms. Although the netbook is really the wrong form factor, you really either want a tablet or something closer to the air. With the netbook it feels like they are giving everything you can do on a regular computer but then ripping most of it out via software.
It's a little odd that it wouldn't allow you to install Chrome extensions from outside of the market
The external harddrives probably DID work, and would show him images if he used something that required browsing for them
As much as I hate to admit it, he's right about iTunes. Who with an iP{{o,a}d,oop} would be able to use this thing alone as primary pc?
How do floating pop up type windows work? I.e. clicking the pop out button on google chat, or hulu
For a web-centric machine, those 3g plans seem a little towards the expensive side, with pretty low data allowances. But on the other hand, I don't really know how many bytes "regular browsing" accumulates in a month.
Extensions will work if they don't use some API thingee (that's the technical term) that Google doesn't find secure enough. Don't have my notes, but NP/API? Anyway, most of the stuff in the market they tell me should be fine -- but even there, not all of it will be, guaranteed, I was told. In short, Chrome in Chrome OS is not exactly the same as the Chrome browser.
On iTunes, we'll all be using music from the cloud. Seriously -- my second day interview with them will get into this. Maybe so. But if you're into Apple devices, you're still going to need iTunes.
On 3G, I have a 5GB plan that I've used for years. Never gone over my limit. But, I only use it for when I'm traveling, about 5 days or so per month. If this was your main plan, expensive. But Google positions it as something you can use if you're out and away from WiFi.