The 15 minute refund rule is insane. On my EDGE connection, some app downloads take that long.
This is going to make me much more apprehensive about purchasing apps that don't have a demo.
The duration needs to be at least something like 90 minutes to allow me to get a reasonable feel of the app.
Currently, the 24-hour refund rule applies from the start of the transaction. That's okay with 24-hours, but with 15 minutes, it probably won't work.
I'm hoping that if they choose to stay with the 15-minute rule (arguably hurting the UX but helping the Developers), they'll at least make the timer start when the app is first run.
I am not sure it will help developers. It will help apps that have less content (i.e. apps that can be fully utilised within 24 hours). For others, it might lead to a decrease in sales, as users (like me), will be more apprehensive about purchasing something.
Agreed. I'm a developer, and I don't like it at all. Pirates can almost certainly copy and refund within 15 minutes, so this primarily hurts legitimate users who run into a showstopping bug or missing capability after an hour or two.
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[ 3.0 ms ] story [ 16.0 ms ] threadI'm hoping that if they choose to stay with the 15-minute rule (arguably hurting the UX but helping the Developers), they'll at least make the timer start when the app is first run.