Don't get scared off by the Pie in the Sky Software logo that's set in freaking Comic Sans. This retrospective article is very much worth your while if you're interested in learning about how small software business worked in the '90s.
It's well-written, amusing, and there are also valuable insights about how to do live tech support for a complex product.
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[ 5.1 ms ] story [ 19.5 ms ] threadIt's well-written, amusing, and there are also valuable insights about how to do live tech support for a complex product.