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This founder thinks his customers are experiencing Mandela Effects when they think their customer data changed:

Here is a youtube video of him explaining this: https://www.youtube.com/watch?v=XUPxDLMCUKM

It does not appear to be an April Fools video - it is a legitimate post from the founder addressing his customers.

I can't believe no one at his company stopped him from posting this video/blog. I respect the founder’s rights to think whatever he wants, but this can't be good for business. Maybe I’m wrong though- perhaps it will become viral and they will get more customers?