Show HN: The worst voicemail transcription ever

8 points by SQL2219 6y ago ↗ HN

How did this make it to Production?

Outlook - Voice Mail Preview:

Hey dad this is Darcy with your software and we can I was just checking on you I'm looking into how things are going and also sort of a quick housekeeping question it looks like you might be a version or show behind on the fries manager in comparison to shut let me know if you need any information you know stop being shipment so I changed troll with me that.

3 comments

[ 4.2 ms ] story [ 16.2 ms ] thread

abalos 6y ago ↗

I've got another contender.

From my Grandpa, transcribed by Google Voice:

Hey,<redacted first name>, It's Pam on Pat be just driving up to the lake with his check in and see if you had a nice thanksgiving and enjoy the parade yesterday, and you were missed you had a nice thanksgiving with Kevin ward and it's only for a couple days just grandma died so talk to you later, okay. Alright

Relevant part: "it's only for a couple days just grandma died so talk to you later, okay."

madamelic 6y ago ↗

Voice transcription is hard.

Think of how many accents there exist "in the wild". About the same as the number of people in the world.

3Scribe 6y ago ↗

That is true, made more so when doing phone calls (8kHz, Mono recordings) with a variety of accents. I've scored a live transcription system at 94% accurate over 250 samples of voicemail recordings from UK accents, with various automated services coming in at the following rates:

AWS 0.871603 Temi 0.871063 Google 0.867890 Speechmatics 0.858851 OtterAI 0.855769 Microsoft 0.854067 AssemblyAI 0.795696 IBM 0.777215 Remeeting 0.771764

I'm building a new transcription startup called 3Scribe (shameless self-promotion) that's scoring at just below 91%. Hoping to squeeze out another little bit of accuracy but at the moment struggling with React-Bootstrap, trying to build a beta MVP.