Does this impact you if you run Jira on your own servers? My understanding is most companies run Jira themselves and Atlassian AFAIK only runs a "tutorial"-kind instance (unlike say Gitlab where a lot of customers run the project themselves but they also have a real public instance you can choose to use). I don't know if the self-hosted instances need Atlassian to be online to function, if they call home.
We use Jira Cloud, it's a proper service, not a tutorial instance. I thought quite a lot of companies use the cloud version. Have tried to setting up Jira server in house but it's not worth the cost or effort.
Edit: We are a small team of <10 so its cloud license cost is quite good for us.
I see, I genuinely wasn't aware they has this offering, I only vaguely remember finding an instance they literally had prepared with tickets showcasing the Scrum workflow when I looking for a way to show Jira to a friend interested in becoming a software tester where I couldn't show the on premise instance we had in the company I worked in at the time.
Came across this from a news article[1]: "Of Atlassian’s nearly 153,000 total customers, greater than 125,000 already have at least one of the company’s cloud products. More than 90% of new Atlassian customers start in the cloud."
The Atlassian status page (https://status.atlassian.com) confirms an active incident on the following services:
JIRA Software, JIRA Service Desk, JIRA Core and Confluence.
It seems that Jira/Confluence and few other Atlassian cloud products are down for almost 2 hours now. Do they offer 99.9% SLA? If yes, then they do not meet that now. Customers should remember to apply for "Service Credits"! https://www.atlassian.com/legal/sla
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[ 3.1 ms ] story [ 29.2 ms ] threadEdit: We are a small team of <10 so its cloud license cost is quite good for us.
[1] https://www.forbes.com/sites/robertdefrancesco/2019/08/31/at...