I'd say for the same reason Dropbox was a good solution even when people had rsync and scripts to do the same thing. The average consumer expects a more seamless experience that excels at managing a lot of different social interactions, like building groups and sharing different types of content easily.
The average consumer, if recent OECD data on adult skills is to be believed [1], makes my cats look computer-literate. They expect the software they use to do everything for them because they aren't capable of using a computer to perform complex tasks on their own. Without a GUI that treats them like learning-disabled five-year-olds they're lost.
So... to extrapolate, if you're implying that current solutions are too complex for the average user and make people less happy & fulfilled, do they not deserve better ones?
I think they deserve better. I also think they need to be better. However, my idea of better isn't the same as yours. My idea of better involves taking tech that worked in 2000 (the open web, IRC, plain-text email with mailing lists) and improving upon it. My ideal internet is one where everybody who wants to can run their own web, gopher, IRC, XMPP, SMTP, IMAP, etc. daemons out of their own homes without fear of getting pwned and having their computers made part of some channer's botnet.
By all means work out the bugs and make it more accessible to people who aren't sysadmins and have no interest in becoming sysadmins. But we shouldn't throw power users under the bus just to cater to the ignorant. Instead, we should be gently encouraging the ignorant to learn how their tools work and become power users, if not developers/admins. If we aren't willing to help people run their own computers, we might as well just centralize everything, break out the cannabis, and become priests of the Temples of Syrinx.
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[ 3.5 ms ] story [ 27.6 ms ] threadhttps://www.weforum.org/agenda/2017/02/a-quarter-of-adults-c...
By all means work out the bugs and make it more accessible to people who aren't sysadmins and have no interest in becoming sysadmins. But we shouldn't throw power users under the bus just to cater to the ignorant. Instead, we should be gently encouraging the ignorant to learn how their tools work and become power users, if not developers/admins. If we aren't willing to help people run their own computers, we might as well just centralize everything, break out the cannabis, and become priests of the Temples of Syrinx.
Any software created by for-profit corporations and given away gratis is inherently untrustworthy. TANSTAAFL!