While I have a vested interest in email[0], all the data suggests it is going strong and will continue to do so. Marketers get better ROI on campaigns over email[1]. Email is used by around 90% of people in the US[2]. SMTP is still protocol available to all and helps prevent walled gardens. Email provides a snapshot of a conversation and lends itself towards archival. Any formal business comms are over email, and I don't see Slack et al replacing that. I think informal comms are switching more away from email though, which is a niche that chat does well with.
I don't see a chat program ever replacing email however. Instead, I see deeper integrations. Email, chat, sms, all working together. I think, eventually, all wanted communications will reach the right people over their preferred channels with data retrievable from any of the channels. Hopefully this can be done with open standards.
0: I work with Twilio SendGrid and am a principal engineer on the MTA team
Tech landscape has put a screen in every hand, net could become decentralized with the correct hardware, email does not have built-in spam prevention like coin, many factors encourage the idea that e-mail has a supercessor lurking undiscovered or unimplemented. So I'm wondering what it looks like, or what its features would be, or how we would build e-mail if we were tasked with it today a'fresh.
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[ 119 ms ] story [ 278 ms ] threadPretty much everything email has modern chat can have too.
I don't see a chat program ever replacing email however. Instead, I see deeper integrations. Email, chat, sms, all working together. I think, eventually, all wanted communications will reach the right people over their preferred channels with data retrievable from any of the channels. Hopefully this can be done with open standards.
0: I work with Twilio SendGrid and am a principal engineer on the MTA team
1: https://litmus.com/blog/the-roi-for-email-marketing-the-good...
2: https://www.statista.com/statistics/271501/us-email-usage-re...