Google, like all modern web companies, have a similar approach to lowering the floor when it comes to usability.
1 .Assert that a computer interface is unacceptably complicated and asking for any level of computer literacy is nerd bullshit for poindexters.
2. Change to something superficially more approachable, but requires users learning another custom one-off interaction model.
3. Crash the usability ceiling into the floor so none of those shifty nerds get any ideas.
4. Hide everything else in a hamburger menu, and then use surveillance data to tell yourself that because features aren't used therefore nobody would benefit from using them.
Ever seen a highschooler use computers/phones? They're so fucking bad at it that they'll write school reports on their cellphones. Not only does it not cross their minds that touch tying on a real keyboard would be an improvement, they're resistive to the idea because they're soaking in media that guides them to the platform that makes the media the most money. FFS I saw a student unironically argue that doing CAD on a phone was better than a laptop.
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[ 3.6 ms ] story [ 17.0 ms ] thread1 .Assert that a computer interface is unacceptably complicated and asking for any level of computer literacy is nerd bullshit for poindexters.
2. Change to something superficially more approachable, but requires users learning another custom one-off interaction model.
3. Crash the usability ceiling into the floor so none of those shifty nerds get any ideas.
4. Hide everything else in a hamburger menu, and then use surveillance data to tell yourself that because features aren't used therefore nobody would benefit from using them.
Ever seen a highschooler use computers/phones? They're so fucking bad at it that they'll write school reports on their cellphones. Not only does it not cross their minds that touch tying on a real keyboard would be an improvement, they're resistive to the idea because they're soaking in media that guides them to the platform that makes the media the most money. FFS I saw a student unironically argue that doing CAD on a phone was better than a laptop.