Stripe to keep fees charged after refunds

Just got this email – makes sense to me!

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Hello,

We'd like to let you know that we're making some updates to how Stripe handles refunds for your business. In 2017, we updated our fee handling for refunds to account for changes in our underlying costs. Because you were an early user of Stripe, your fees did not change at the time.

Beginning May 1, 2020 we’ll no longer return Stripe’s fees when you refund a customer, in line with our current pricing. There are no additional fees to issue a refund, but fees from the original payment will not be returned.

All other pricing remains unchanged and your termination rights in your agreement with Stripe are unaffected by this change. You can always find our current pricing and fee details on our pricing page, and you can read more in the docs about refunds.

Best,

The Stripe team