OP, while I agree that amazon has done a bad job on this case (and possibly the whole product, I never used cognito), your manners are completely unacceptable regardless of your frustatrion.
There are polite ways of complaining and your behavior is simply unprofessional.
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[ 1.9 ms ] story [ 15.5 ms ] threadThere are polite ways of complaining and your behavior is simply unprofessional.