Ask HN: My mom is a pediatrician. Best temporary remote consultation ideas?

Due to coronavirus my mom wants to avoid kids and their parents coming to her office. The current situation is hopefully temporary, so I don't want to commit to a long term product. Her consultations are usually 20 minutes, sometimes longer.

She obviously won't be able to diagnose a lot of conditions without being close and in contact with her patients, but I believe a lot can still be done remotely. For some children, she might have to give prescriptions, which she currently does on a piece of paper only.

She has a secretary that can help juggling the video conferences.

Any ideas how she can handle her daily work?

Here's my current approach:

- 2 links that open distinct Zoom calls. - Secretary calls patient, somehow asks them to load a webpage (a short url service or sms or email) - Patient joins one of the links, consultation starts - Meanwhile, secretary calls next patient, asks them to load second link and wait - Once the first consultation is over, my mom joins the second link one, and secretary is calling for the next patient in line - Prescriptions are written and either mailed or parents can pick up at her office (maybe on a plastic bag?)

I use Zoom at work but I know how to setup things. Her clients would probably rely on their mobile apps. If it matters, she's from Brazil and we need clients localized to pt-BR.

Thanks for any insights!