Ask HN: Preferred SaaS Purchasing Options
When it comes to purchasing a software product/service what is your preferred purchasing option? Subscription tiers? Usage-based pricing? Upfront "credits" purchase?
Does the preference change depending on if it is a personal purchase or a purchase for your company? Does the preference change depending on the budget you have?
3 comments
[ 281 ms ] story [ 1206 ms ] threadHere are some examples of the different pricing options you mentioned where they do and don't make sense:
* I do 3d printing. There is a service out there that will "fix" issues with existing models, automagically. It bills based on credits and each fix of a model, costs some credits.
* Twilio charged based on usage, since that's how their costs work out.
* I subscribe to GSuite on a per-user-per-month basis.
Here is one example where two companies have made very different pricing choices:
* Cloudflare Access provides access to an unlimited number of servers based on a per-user-per-month basis. For a small business with say 1 system administrator and 50 servers, this makes sense. They'll pay for 1 user (call it $5/mo)
* On the flipside is Okta ScaleFT server access product. They charge per server, per month. So if you're that same small business, you're paying maybe $500/mo for the product.
One can argue either way makes sense. Cloudflare's more aligns with what a buyer wants to pay (less), where as Okta's aligns with actual costs (per server). However, in a case like this, the product provides a value in the form of employee optimization. So the value increases per employee/user, not per server. The buyer will be willing to part with more money, if the perceived value is higher.