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As someone who buys some of my gear from Patagonia, I'm very surprised to find their e-commerce was closed in North America — because it wasn't in Europe. I had numerous items delivered during the given time frame and I can't help but wonder what makes the operations different. Are the logistics more centralized in North America as opposed to Europe, or is something else at play here?

In general though, I have no doubt that Patagonia will be fine in the long run. They're a phenomenal brand with a cult following for all the right reasons: they're environmentally aware and active about it, have very clear principles they stand for and making money isn't by far the first of those.